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"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded

author:Straits Metropolis Daily

Recently, a short video of "the old man complaining about the young man hanging the curtain under the sleeper" on the Internet attracted the attention of netizens.

The video shows an aunt filming a young man hanging a curtain on the lower bunk on the train, and complaining that the young man hung a curtain under the sleeper and did not let the 70-year-old sit.

"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded

The video was widely spread on the Internet, and related topics were also on the hot search.

"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded

On April 15, the official response of 12306 said that there was no clear provision that the fence could not be used, and that it could be used without affecting other passengers, but it needed to be negotiated with surrounding passengers. Some netizens said, "Why should someone else sit in the seat you bought?" and "Shouldn't you sit in your own seat?"

"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded
"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded
"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded

Some netizens also said that there is nothing wrong with protecting privacy, and if there is no place to sit, you should find the railway department.

"The old man complained that the curtain under the train was hung and he was not allowed to sit" caused heated discussions, and 12306 responded

The question of "whether others can sit on the hard sleeper berth of the train" has sparked discussions before.

According to previous media reports, after consulting the 12306 customer service with relevant questions, the other party said that after the passengers purchased the tickets, the right to use the corresponding position was limited to the passengers who purchased the tickets, and if there was a dispute due to this, they could find the train staff to deal with it. 12306 responded that bringing your own bed curtain is a personal act of the passenger and will not be expressly prohibited. On the other hand, with the deepening of the aging of the population, the corresponding travel services are also worthy of attention.

On January 12 this year, the Ministry of Transport, the State Railway Administration, the Civil Aviation Administration of China and other six departments jointly issued the "Notice on Further Strengthening the Work of Barrier-free Travel Services for the Elderly", which clearly requires the optimization and improvement of the 12306 website, mobile phone client and other ticketing functions, and promotes the realization of automatic identification and priority arrangement for the elderly to choose the lower berth.

Source: China Youth Daily, @杭州日报, Voice of China, People's Daily Online, etc

Editor: Pan Zeyan

Intern Editor: Zeng Jingyu

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