"Thank you for helping me settle my workers' compensation and overtime pay disputes so quickly. Recently, Ms. Xu, who works in Langxia, came to the Langxia Town Labor Relations Conflict Prevention and Coordination Center and presented the staff with a pennant of "Solving Worries for the People and Eliminating Worries for the People".
At the beginning of 2024, Ms. Xu suffered an ankle fracture due to a work-related injury, and after returning to work, she was forcibly transferred to her post on the grounds that "her original position has been replaced", and her medical expenses were also delayed without reason. After receiving the case, the Langxia Town Labor Relations Conflict Prevention and Coordination Center immediately linked up with the town judicial office to coordinate and dispose of it, and went to the enterprise for mediation with Zhou Huojin, the chief mediator of Langxia Town. During the mediation process, there were still certain differences between the two parties, and the staff of the center and Zhou Huojin repeatedly negotiated with Ms. Xu and the company, and finally reached an agreement on the handling of the work-related accident, the termination of the labor contract through negotiation and related economic compensation, and the case was successfully resolved.
It is understood that more and more workers now rely on labor service companies and Internet platforms to obtain employment opportunities, and enterprises carry out labor employment through labor dispatch and business outsourcing. Labor disputes often have problems such as difficulty in obtaining evidence, determining facts, and protecting rights. Since the beginning of this year, Langxia Town has conscientiously practiced the "Fengqiao Experience", established a non-litigation dispute resolution mechanism, integrated advantageous resources, gathered the strength of multiple departments, and maintained the harmony and stability of labor relations.
On the one hand, Langxia Town actively explores the working mechanism of cross-departmental linkage and early warning. In accordance with the principle of "grasping early, grasping small, and grasping the signs", the staff of the reception center, the safety office, the urban operation center, the planning and construction office, the petition office, the industrial zone and other departments set up a team of grid inspectors, and built a comprehensive daily supervision network. Since the beginning of this year, 198 employers have been actively investigated, and 49 employers have been screened and visited per capita. After learning that more than 95% of Langxia food enterprises have labor dispatch situations, in view of the characteristics of many, small and miscellaneous employment intermediaries, we will arrange intermediary companies from time to time, dynamically grasp the third-party employment situation of enterprises, and do a good job in monitoring and early warning services to reduce unnecessary illegal costs of employers; In addition, in view of the problem of arrears of wages in the construction field and at key time nodes, the labor inspection window was moved forward to the town comprehensive management center at the time nodes such as New Year's Day and Spring Festival, and intervened in the first time to accept and protect rights, and carried out mediation work at the first time. For 20 consecutive years, there has not been a single major mass incident or negative social risk incident caused by labor violations in Langxia.
On the other hand, Langxia Town actively explores the working mechanism of cross-departmental linkage mediation. In order to "get one thing done efficiently", adhere to the concept of policy integration and collaborative linkage, the reception center strengthens cooperation with comprehensive management, justice, industrial zones, economic communities and other units, gives full play to the cohesive advantages of labor dispute mediation, people's mediation and judicial mediation, and gathers departmental forces to conduct in-depth and detailed investigation and verification of wage arrears in view of the problem of wage arrears of migrant workers in the construction field before and after the Spring Festival. Collect complaint materials from migrant workers, understand the specific amount of arrears of wages, and organize communication between owners, general contractors, subcontractors and representatives of migrant workers for many times, verify the arrears of wages, and propose solutions. The owner is the underpinning, the general contractor and subcontractor determine the amount according to the real-name management system, and recover more than 40 yuan in wages for 50 migrant workers through on-site payment.
In recent years, Langxia Town has innovated and explored the working mechanism of cross-departmental linkage and one platform. From cross-departmental arrangement to cross-departmental disposal, a collaborative consultation mechanism has been established from the department to the leaders in charge, which has promoted the cross-departmental disposal of problem clues, realized the real-time exchange of case clues and data information, and timely joint handling, which not only solves the cumbersome problem of the masses running away, but also optimizes the integration and docking between departments, effectively promotes the development of enterprises and protects the legitimate rights and interests of workers, and maintains the safety of one party.
Correspondents | Li Lian
Edit | Cheng Jiayu
Editor-in-charge | Yang Li Pantene