How bad is iPhone repair? Black screen repair costs 14,000 yuan
Like the average mobile phone repair scam case, people like us who understand digital must have seen some of it.
But it is the first time that Ms. Wang has been so outrageous, 7,000 yuan to buy a mobile phone, 14,000 yuan to repair, and 500 yuan to paste the mobile phone upside down when it is given to profiteers.
On April 4, the sun rose as usual in Wuhan, but Ms. Lu, who was just starting out in the workplace, was uncomfortable, and her iPhone 13 Pro suddenly had a black screen and could not be turned on.
So she immediately searched for Apple-related repair matters on Baidu, and following the top-ranking entries, she clicked into a repair website called [China (Apple) Repair Service Center].
After communicating about the failure of the mobile phone, the customer service is also full of routines, first fooling the customer not to go to the regular Apple authorized store, and recommending their own den of thieves.
Then intimidate customers: If you don't repair your mobile phone quickly, you won't be able to repair it in the future.
When people encounter things they don't understand, their judgment will decline, and now that the customer service says this, Ms. Lu is instantly bottomless: it won't really be repaired if it drags on for a day and a half, alas, mom, no, you have to fix it quickly.
After arriving at the store, the staff carefully looked at the mobile phone and Ms. Lu, saying that the motherboard was burned, and it cost 2198 yuan to replace the motherboard, and Ms. Lu agreed.
The staff saw that it was so refreshing and alive, big fish!
After a while, the staff said that the 750 chips in the mobile phone were also burned out and needed to be replaced.
After 10 minutes, the motherboard and 750 chips have been replaced, the motherboard is 2198 yuan, plus 750 chips are 15 yuan, a total of almost 14000 yuan, and the money can't be left without giving people.
Ms. Lu didn't work long and couldn't afford to pay so much, so the profiteer switched to the premeditated plan B, first making a 6% discount to show his sincerity, and then discounting more than 8,000 yuan.
But this iPhone 13 Pro was only more than 7,000 yuan when I bought it, and now the second-hand price is three or four thousand yuan, so it's not worth it
So the staff sent out Plan C and lowered the earnings forecast again.
Let her use her mobile phone to deduct the repair costs, but since the iPhone 13 Pro is no longer worth so much money, she has to pay 500 yuan to the profiteer on top of this.
During this period, the clerk also verbally intimidated Ms. Lu, and the little girl who had just left the society was cowardly on the spot, agreeing to mortgage her mobile phone and pay 500 yuan, leaving her with no money.
The repair statement of this sheet is also outrageous, and it is full of disclaimers.
According to my experience, everything in this kind of contract or clause is good for the business, and the customer is demanding and has no benefits at all, hurry up!
You think that if you honestly abide by the content of the terms, people generally can't do anything to you, but the actual situation is that the people who can write this kind of terms are not honest themselves, and there is a high probability of accidents when dealing with them!
Take the matter of renting a house as an example, Guozi has encountered a black contract that is good for the landlord before, and then the building was to be renovated, and the landlord directly drove the whole building away, because the contract did not write the consequences of the landlord's breach of contract, which made it very difficult for us to defend our rights.
Speaking of mobile phones, in fact, looking back at what happened, the deception in this can be said to be very shoddy and full of flaws.
Even if all the chips of a mobile phone are gone, it is impossible to have 750 chips for you to repair.
According to Ms. Wang, it only took about 10 minutes for them to repair 750 chips, which is too much time to count, let alone repair 750 chips.
And how can there be a price for repairing chips, do you think you sell cut cakes?
In addition, some media reported that the mobile phone had actually "healed" itself once before it was repaired, and the party just couldn't resist the temptation of "free repair" before entering the thief's den, and sure enough, the free one was the most expensive.
*Image source: NetEase News
In this way, there is a high probability that this mobile phone is only a very, very small problem, and it is not impossible that there is even no problem at all.
After all, the operation of the white wolf with empty gloves in the pheasant maintenance mechanism can be said to be common.
Just last month, another store in Wuhan, Ms. Xie's MacBook Pro 16 2023 also malfunctioned.
The repair shop prescribes a maintenance plan for the liquid inlet of the motherboard, and the charge is 6588 yuan for the motherboard + 2988 yuan for the battery + 199 yuan for labor = 9775 yuan.
We can't find the official motherboard repair price without Apple Care+ on the Internet, but the battery repair fee is only 1968 yuan, and the battery in this black store is more gold than gold.
Afterwards, Ms. Xie went to Apple's official store for testing, and the results showed that there were no traces of disassembly of the motherboard and battery.
What's even more rebellious is that the reason for the replacement of the battery by the third-party repair shop is the battery bulge, which can be easily identified from the appearance of the fault can be made up casually, I want to know what customers will do if they ask to see the status of the battery bulge on the spot.
This news in Wuhan also reminded Guozi of a case detected by the Shanghai police in 2021, a gang that carried out fraud in the name of "official maintenance points".
They opened 20 physical repair shops and 15 online stores in 6 cities in China, and the amount of money involved in the investigation reached more than 30 million yuan.
Their modus operandi is similar to the previous case, all of which are online drainage and offline fraud.
Mr. Ni, who reported the case at that time, only had a few cracks on the outer screen of the mobile phone, that is, the outermost glass of the screen was broken, and the screen itself was still good, and the repair was generally only one or two hundred yuan.
However, these profiteers naturally can't charge 200 yuan and let you go, which means that the mobile phone is not only broken on the outer screen, but also on the inner screen, and needs to replace the "original screen", and finally consumes a total of 3200 yuan.
Unexpectedly, 3 months later, Mr. Ni's mobile phone broke again, and he repaired 3,200 yuan in the pheasant shop last time, and he always felt that he was gagged in the waist.
This time he directly found the official after-sales point, after official testing, the inner screen of the mobile phone was not replaced at all, and the scammer just changed the outer screen glass and charged Mr. Ni 3200 yuan.
How about it, it's an empty glove white wolf again, how to fix your phone, how much it costs, it's all up to them.
As for Ms. Lu's latest progress, she finally paid a repair fee of 2,300 yuan to redeem the phone.
The good news is that this matter has been opened and investigated, and we can't do anything, so I wish the bad guys can be brought to justice as soon as possible and be a new person.
In addition, Baidu has also removed the advertising streams of related websites.
However, if you are now searching for questions such as "how much does it cost to change the screen of iPhone 13 Pro", there is still a smoke advertisement at the top, as for whether it is reliable or not, don't think about it.
There is also a link to the official website below, but it has nothing to do with repairing mobile phone hair.
Of course, this can't be all thanks to Baidu, after all, many search engines are doing this now.
For example, there are more pheasant repair advertisements in a certain 60, and Apple's official website is almost blocked under this search term.
I don't know what search engine you use, you can try to search it to see what ingredients are recommended.
In addition to the search engine's help, many customers are also defenseless in the maintenance process, even if they report the case, there may be no evidence left, and many scammers also eat the problem of insufficient police force in some areas before they dare to act arbitrarily.
And our best way is to improve our anti-fraud knowledge and stay humble, and Guozi also reminded himself again after writing this manuscript that the repair of mobile phones in third-party repair shops should at least let the repair be carried out under their noses.
Resources:
Yangtze River Cloud News, Sina Weibo, Salted Fish, Apple official website
Edit: Bleach