In the face of the difference in the package treatment of new and old users of China Mobile, we must insist on safeguarding the interests of users and urge enterprises to face up to and solve this problem. Enterprises should treat all users in a fair and just manner, regardless of whether they are old or new, and give the same preferential treatment and treatment. Only in this way can we establish a good user trust and corporate image, and promote the healthy development of the industry.
According to the forecast, if China Mobile fails to adjust the difference in package treatment between new and old users in a timely manner, it may trigger a larger user boycott and affect the company's brand reputation and market position. Therefore, China Mobile must take this problem seriously and actively take measures to solve it to avoid further negative impacts. At the same time, we also expect the regulatory authorities to strengthen the supervision of communication enterprises to ensure the fairness and transparency of market competition and protect the legitimate rights and interests of users.
