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Equipped with an AI flywheel, Microsoft's "intelligent co-pilot" helps Joyson Electronics' global operations to speed up again

author:Zhongguancun Online

From the dawn of the east to the Gobi in the west, through the car window, countless people witnessed the take-off and magnificence of China's automobile industry in the past 70 years. According to the data, China has become the world's No. 1 automobile producer and seller for 14 consecutive years, ranked first in the world's new energy vehicle production and sales scale for 8 consecutive years, and surpassed the world's No. 1 in German and Japanese automobile exports for the first time in 2023.

China's auto industry is taking off, and the global auto market and supply chain are also undergoing major changes. The McKinsey report predicts that by 2030, the global automotive software and electronics market is expected to reach $462 billion, and software-defined vehicles are becoming a reality, which also means that the auto parts industry, as an important part of the upstream of the vehicle industry chain, will usher in more innovation possibilities.

Throughout the development of the global automotive industry chain, we can see the figure of Joyson Electronics. In 2004, Joyson Electronics started from automotive functional parts, and since 2011, it has achieved the strategic goal of globalization and transformation and upgrading through enterprise innovation and upgrading and many international mergers and acquisitions.

Today, Joyson Electronics is a leading global supplier of automotive electronics and electronic security, with a wide range of products, global market coverage, services including international mainstream vehicle manufacturers, domestic independent leading brands and new car manufacturers, and production bases in major automobile producing countries such as Asia, North America and Europe. The business in overseas markets is developing rapidly, with more than 70% of sales coming from overseas markets, and employees are also distributed in many places around the world. Joyson Electronics has become a force to be reckoned with in the global automotive industry chain and supply chain.

Equipped with an AI flywheel, Microsoft's "intelligent co-pilot" helps Joyson Electronics' global operations to speed up again

An innovator in intelligent transformation

The key word in 2023 is none other than the word "artificial intelligence". More than just technology, it's a powerful tool to drive innovation, improve efficiency, expand business, and unleash great productivity and creativity.

In particular, it is worth noting that technologies such as artificial intelligence will have an increasingly far-reaching impact on the future of the automotive industry. Joyson Electronics has a keen insight into this, not only as a bystander, but also as an active participant and leader, which is also reflected in the company's strategic vision - "to be an innovator and leader in automotive safety and intelligent technology".

Aiming at this opportunity, on the one hand, Joyson Electronics embeds artificial intelligence into its product strategy, and actively explores the integration and application of automotive intelligent cockpit, intelligent networking, intelligent driving and automotive safety, while at the same time, within the enterprise, Joyson Electronics also integrates new technologies into every corner of daily office, business, R&D, operation and other systems, so as to improve the collaboration efficiency of employees around the world, reduce costs and increase efficiency.

Since the advent of artificial intelligence technology in recent years, Joyson Electronics has quickly followed up, grasped the pulse, and explored the integration and application of new technologies and enterprise business with an open and inclusive attitude. Especially after Microsoft released the international version of Copilot for Microsoft 365, Joyson Electronics showed great interest and immediately applied to become one of the first 12 early users of Copilot for Microsoft 365 international version to acquire this advanced productivity tool.

Joyson's adoption of Microsoft's solution is also a testament to the long-standing foundation of mutual trust between the two companies. As early as 2020, the two parties began to actively explore opportunities for common development, especially during the epidemic, Joyson Electronics fully leveraged the Microsoft 365 productivity platform to provide a smart office experience for employees around the world. After more than three years of interaction, the two sides have reached a consensus not only on the technical level, but also on the vision for future development. As the world's leading technology company, Joyson Electronics also regards Microsoft as an important service provider in the global business layout by providing strong technical support, extensive coverage of the global market, and a full range of enterprise-level services close to local needs. At present, in addition to the Copilot for Microsoft 365 international version project, Joyson Electronics is also looking to further explore with the Microsoft team in other aspects of the IT field, such as the Security Operation Center (SOC).

"As the world's leading supplier of automotive electronics and automotive safety, we are at the forefront of innovation in the automotive industry, and Joyson Electronics' mission is not only to meet market demand, but also to set a benchmark for the entire industry through active exploration and innovation," said Sun Cheng, Director of Artificial Intelligence Solution (AIS) at Joyson Electronics. In this era of change, we are not only a provider of products, but also a leader in the development of the industry. By continuously strengthening our global competitiveness, we will drive the automotive industry towards a smarter, safer and greener future. This is our responsibility and mission in the automotive field, and it is also the driving force for us to stand in the industry. “

Three typical scenarios to solve office pain points

As one of the first enterprise users of Copilot for Microsoft 365 International. "Our original intention in adopting Copilot is to fully verify the fit between the new technology and the application scenario, in order to discover its huge potential in the field of automotive electronics, and transform the power of technology into a competitive advantage of the product. ”

In the course of three months of use, the advantages of Copilot for Microsoft 365 International Edition are also obvious, bringing significant benefits to Joyson Electronics, especially in three typical application scenarios. First, using Copilot in a Teams meeting can summarize the key points of the meeting discussion at any time, record the content of each member's speech, as well as the opinions of the discussion, make real-time suggestions for action, and assign tasks to specific people, providing efficient and intelligent support for team collaboration. Finally, the Copilot tool is used to generate PowerPoint presentations, application layouts and themes based on Word documents with one click, which greatly simplifies the process of content conversion.

According to the early user survey of Copilot for Microsoft 365 international version, 70% of users believe that Copilot has improved their work efficiency, users can complete tasks such as search, writing, summarizing and refining 29% faster, users can quickly understand and follow up on missed meeting content at nearly 4 times the speed, and reduce the time spent by 64% of users in handling emails. Joyson Electronics also conducted an internal user survey for some employees around the world, and the feedback on the experience of using Copilot was generally positive.

Among them, the more interesting finding is that the market characteristics and cultural habits of each region are different, constituting a diverse and complex background. These factors make a significant difference in the application and acceptance of AI technologies. In addition, in order to ensure that Copilot better meets the individual needs of each department for functions and tools, a strong focus is placed on employee feedback, such as the desire for more detailed interactive features in the business department.

"The use of Copilot for Microsoft 365 International Edition is a positive experiment for us, and in just three months, we have not only improved our work efficiency, but also gained a lot of insights in understanding employee needs, global market differences, and technology integration. This is not only an attempt at a tool, but also a useful exploration of the future strategic direction of Joyson Electronics. ”

The seeds of AI have taken root

The trend of electrification and intelligence is becoming a huge driving force for the transformation of the global automotive industry, especially the fierce competition of new energy vehicle companies, while traditional car companies are also actively or passively carrying out industrial transformation and upgrading. This transformation encompasses a wide range of areas, including the active adoption of various AI-related technologies. The entire upstream and downstream supply chain of the automotive industry is facing common challenges and opportunities, and promoting technological innovation and progress has become a must.

Only by continuously introducing innovative technologies can enterprises maintain their leading position in the fierce market competition. "We are confident in the future of AI, based on the consideration of industry trends. From prototype design, to the transformation of the entire supply chain, to the intelligence of the vehicle assembly line, AI will bring a full range of upgrades to the automotive industry. As a pioneer, Joyson Electronics will continue to invest in the research and development and application of AI to continuously improve product innovation and production efficiency. This is our pursuit of technology, a positive response to the future automotive industry, and a move towards a more intelligent and sustainable development of the entire industry. ”

The first deployments of Copilot for Microsoft 365 International Edition are the first seeds of AI planted within the enterprise, and they have quickly sprouted and thrived in various markets and departments, and have clearly demonstrated their advantages within the enterprise. "We are exploring the introduction of the Power Platform low-code development platform for further integration and expansion. Our goal is to turn technology into products, leveraging the power and productivity of technology. Microsoft has provided us with the most outstanding tools that will allow us to do this better. The seeds of AI innovation have been sown within the company, and we are pleased to see that the chemistry it has sparked has begun!"

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