Mr. Cao introduced, on the evening of January 1
His girlfriend is in his wife's Hangzhou Xiaoshan Jinji Road store
I bought more than a dozen packs of snacks and spent nearly 50 yuan
One of them is a pack of Hokkaido-style grilled fish fillet
The price is more than 4 yuan
After that, open it and eat it at a nearby KTV
He was also present
Halfway through eating, a foreign body was found
Mr. Cao: When I was eating, there was something like a strand of hair, which was not dragged out, but there was still something inside. At that time, I contacted the "wife" of the Jinji Road store, and the other party said that I could only compensate 200 yuan, or I would contact the manufacturer.
Mr. Cao said that there was no agreement with the merchants and manufacturers at that time
Mainly because he does not accept the manufacturer's explanation for this matter
Mr. Cao: That is to say, if you open the package, he can also say that it is artificial, after all, this hair-like thing is still inside, and it is still sandwiched inside. Compensation Now I won't talk about compensation, I asked him to give me a reasonable explanation, and their attitude is not good.
At the time of the interview
My wife, my wife, in the store on Jinji Road, Xiaoshan, Hangzhou
Hokkaido-style grilled fish flakes are well supplied
Through transparent packaging
No other products have been found to have a similar situation
Wife Hangzhou Xiaoshan Jinji Road Store Manager: Our store has a claim method, my authority is 200 yuan, if you are willing to accept your direct claim, if you are not willing to accept, I want to report to the headquarters, contact the manufacturer, the manufacturer also contacted him. I don't think it's his reason, I recognize it as the manufacturer.
The producers of the goods are:
Henan Luoyang Zhongyuanfu Food Co., Ltd
The reporter called the service hotline on the outer packaging on the spot
Henan Luoyang Zhongyuanfu Food Co., Ltd. staff: this kind of unpacking packaging, it is difficult to define the source of things, the second point we have been communicating with him friendly, he just has to ask for 2,000 yuan, this kind of problem, he is not the consumer himself, the consumer was a woman at the time, and he was not on the scene when he bought.
Reporter: Have you seen the product photos he provided?
Henan Luoyang Zhongyuanfu Food Co., Ltd. staff: I saw the product photos, after this thing was unpacked, I took a piece of things, saying that it was our thing, first of all, it is difficult to define, we have been saying this to him, it is difficult to define this matter, as an enterprise, especially near the end of the year, there are many such malicious situations, which I tell the truth.
The staff of the manufacturer wants to negotiate directly with the consumer himself
Mr. Cao later gave feedback
The manufacturer's plan for his girlfriend is to compensate 200 yuan
They didn't take it
Prepare to report the problem to the market supervision department