In the food delivery industry, food delivery riders and community security guards are in trouble because of the contradiction between the platform's algorithm and property regulations. The delivery rider, one of the practitioners known as the "single king", recounted the pressure he faced. During his four-year food delivery career, his income has increased year by year, but the strict algorithm of the platform has led to overtime deductions, which affects the actual income of riders. Riders face closed areas that do not allow cyclists to enter, and it takes a long time to deliver food on foot, and overtime will result in deductions and negative reviews.
On the other hand, community security guards need to strictly control the entry and exit of delivery workers due to property regulations. Some communities have regulations that do not allow riders to enter by bicycle and can only walk, resulting in a decrease in the efficiency of food delivery. The conflict between the rider and the security guard is actually a collision of the platform's algorithm and the property regulations, both of whom are low-level laborers who work hard for a living.
The article mentions some neighborhood restrictions on food delivery riders, including not allowing cyclists to enter, and the need to register multiple times for walking. For riders, time is money, and every minute of delay can lead to chargebacks and complaints. At the same time, security guards are also under pressure due to management regulations, and many communities have restricted the entry and exit of delivery workers.
However, the article also points out the solution. Some communities have adopted the method of opening bicycle passages, and riders can park their motorcycles outside the community and then ride on the bicycles provided by the community to deliver food, so as to avoid the safety hazards caused by motorcycles entering the community. This approach keeps the community safe and helps riders complete deliveries faster.
Overall, the article highlights that both riders and security guards are hard-working low-level laborers, and the two parties need to understand and be considerate of each other. The key to solving the problem is for platforms and properties to develop practical regulations and solutions, rather than simply passing the problem on to riders and security guards.