Li Auto probably never dreamed that its car would sell so well and have a good market reputation, so it could get such an evaluation, and it was also an evaluation given by a celebrity in a helpless situation
The only thing that is worse than the quality of the ideal car is the after-sales service of the ideal car
According to actor Zhou Qiqi's Weibo, what happened is probably like this:
Zhou Qiqi said that she found that the vehicle was driving in an abnormal posture and the body of the car was tilted to the right, and she got out of the car to check and found that the tire had burst. I immediately contacted the after-sales service of Li Auto. Li Auto's customer service replied that it would arrange a tow truck and was told that it would cost more than 1,900 yuan to change the tire. It took two hours from contact to trailer arrival, and she was in a city area, not a wilderness. Li Auto's solution efficiency and attitude made her feel cold. She also stressed that she was still in the car with her children at the time.
In fact, I maintain a certain attitude towards this evaluation, Beijing has been to once, the real blockage, the more the urban area is more congested, the ideal can be towed away in 2 hours, it feels very fast, if it is the rush hour, it is estimated that you will wait for another two hours is not strange.
However, as a new brand, Li Auto does have too few service points, just take our south as an example, basically there is no ideal 4S store, how to provide after-sales after buying a car?
I don't know what everyone thinks about this incident, do you have an ideal store over there? #Li Auto##Wonderful Writing Challenge#