According to the 1818 GoldenEye report, a few days ago, the reporter of 1818 GoldenEye came to tesla Hangzhou Jinshajiang Center to understand the sudden failure of a vehicle, but was blocked by a security personnel to shoot, and the attitude was not very friendly.
"I suspect you're here to steal" and "attack our personnel."
The reporter once again explained his intentions, and the other party said that he only recognized the "three major media".
The cause of the incident was a vehicle breakdown.
Xiao Gu, a Tesla Model 3 owner in Hangzhou, said that on April 30, he was driving on the Qiushi Elevated Highway and suddenly jumped out of many fault alarms.
Xiao Gu said that his most intuitive feeling is that the steering wheel suddenly becomes heavier, the brakes become harder, and he can't step on it. At that time, the speed was about sixty, after the problem appeared, he first drove the car to the right, during which he contacted tesla customer service by phone, and the other party asked him to slowly drive the car off the elevated road and then implement rescue.
Xiao Gu later slowly removed his foot from the accelerator, but the vehicle did not slow down, or ran at the original speed. Xiao Gu said that Tesla originally took the foot away to have kinetic energy to recover, and he would slowly stop, but the result was to maintain a uniform speed, and finally he stepped on the brakes to stop. I drove the car down to the nearest elevated exit, and then the car was towed to tesla Hangzhou Jinsha Lake Center.
When the reporter found Tesla's Hangzhou Jinsha Lake Center, Xiao Gu's car was still parked at the after-sales door. After starting the vehicle, a series of fault alarms pop up on the computer screen.
Alarms displayed on the screen include "Energy recovery braking has been disabled", "Traction control has been disabled", "Tire pressure detection system failure", "Body stability control has been disabled", "Steering assist effect has been reduced", etc.
The staff said that after the car was pulled in, Xiao Gu did not provide the keys to the car, nor did he authorize them to test the car, so he did not know where the problem was.
The after-sales staff of Tesla's Hangzhou Jinsha Lake Center said that they do not accept interviews and can leave contact information if they have interview needs. The reporter left the contact information, and after the communication between the two sides, Xiao Gu agreed to test the car after sale.
However, when filming the Tesla door, he was blocked by a Tesla security officer.
Security: You influence the order of our work.
Reporter: Why doesn't the normal supervision of the media let the film be filmed?
Security: Except for the People's Daily, the law stipulates. There are also any others other than CCTV and Xinhua News Agency, which have no rights, and the law stipulates that they have no rights.
Reporter: Which law stipulates that these media outlets can photograph you?
Security: According to the law of the country, the three major media can interview and shoot on the spot.
Reporter: This is your own rule, right?
Security: Which law, you go and check it yourself, have been a journalist for so many years.
Reporter: You flip it out and look at it.
Security: Except for (three) who have the right to interview, other media do not have the right to directly interview.
Later, tesla foreign affairs staff responded, in response to the vehicle failure reflected by Xiao Gu, the staff said that during the inspection process, it was found that the wheel speed sensor was attached to the iron filings, generating a vehicle alarm, and the wheel speed sensor was currently cleaned, the fault was eliminated, and the vehicle had returned to normal.
With regard to the security personnel's obstruction of the shooting, the staff member stated that the security personnel had certain problems, including the process of communication and the professionalism of communication, and some impolite language. It also said that it would subsequently strengthen the training of security personnel and replace specific personnel.
For the incident itself, netizens have commented, "Do you know so cattle Musk" "This security guard completely transferred everyone's attention to Tesla's safety and quality to himself, it seems to be promoted" "Report him epidemic prevention problems, do not wear a mask"...
In addition, some media people believe that this also reflects the "media contempt chain" in the eyes of some companies.
"1818 GoldenEye" is a column launched by the People's Livelihood Leisure Channel of Zhejiang Radio and Television Group to help the masses solve people's livelihood problems, focusing on reporting some news close to the daily life of ordinary people, but unexpectedly won a lot of reporting objects.
For example, "Hairline Xiao Wu", "Bathroom Glass Xiao Zhang", and Hangzhou Zheng, who became popular last year because of "smart door lock rights protection", "say everything is right".