Have you ever been bothered by the software that comes with your smartphone? Newly bought memory 64G mobile phone, the system pre-installed software has occupied 16G, it did not take long for the memory to be full, can only be repeated deletion and deletion. In response to this problem, the Ministry of Industry and Information Technology recently issued the "Notice on Further Regulating the Preset Behavior of Mobile Smart Terminal Application Software" (hereinafter referred to as the "Notice"), which mentions that manufacturers should ensure that the preset application software except for the basic functional software can be uninstalled, and provide safe and convenient uninstall methods for users to choose.
△ The mobile phones sold have pre-installed software
The Ministry of Industry and Information Technology plans to make a big deal: the mobile phone pre-installed software must be able to uninstall
Many consumers will face such problems after getting a new mobile phone: the mobile phone has not yet begun to install applications, the memory has been used up in half; the desktop program is several pages, few are useful; for the same function, several software with the same performance have been pre-installed... Not only can it not be uninstalled, but it also wastes the traffic running in the background. Is your phone also pre-installed? Can you still tolerate the proliferation of mobile phone pre-installed software?
In response to this problem, the Ministry of Industry and Information Technology recently issued the "Notice on Further Regulating the PresetTing Behavior of Mobile Intelligent Terminal Application Software" (hereinafter referred to as the "Notice") for solicitation of comments. The Draft for Comments proposes that mobile smart terminal preset application software (App) should follow the principles of legal compliance, user first, security and convenience, and minimum necessity, implement the main responsibility of the enterprise according to the requirements of who presets and who is responsible, safeguard the user's right to know and choose in accordance with the law, and protect the legitimate rights and interests of users. Manufacturers should ensure that pre-built application software other than basic function software can be uninstalled, and provide safe and convenient uninstallation methods for users to choose.
The Modern Express reporter noted that the draft for comments lists the scope of basic functional software, one is the basic components of the operating system: system settings, file management; the second is the application to ensure the normal operation of the intelligent terminal hardware: multimedia recording; the third is the basic communication application: answering and receiving calls, sending and receiving text messages, communication records, browsers; and the fourth is the application software download channel: application store.
The Draft for Comments requires production enterprises to improve the authority management mechanism of mobile intelligent terminals, improve the security of operating systems, and take technical measures to prevent the replacement of operating systems or the installation of application software in the product circulation link.
Reporter visit: pre-installed software has become a "tacit understanding" of the industry convention
On February 23, a modern express reporter visited a digital mall in Nanjing and found that several brand mobile phones with Android systems were basically pre-installed with software.
Of course, the number of software pre-installed in mobile phones of different brands is not the same. In one smartphone, for example, there are more than 20 pre-installed software. In addition to the basic functional software included in the draft for comments, various software such as audio-visual entertainment, social communication, news reading, and filming and beautification are also pre-installed. Not only that, some mobile phones, the same performance of the software, even has been pre-installed 2-3 models.
Seeing that the reporter is not very interested in the mobile phone reservation software, the sales staff immediately said, "Now the mobile phone will more or less pre-install the software, but most of them can be deleted, if you don't like it, you can delete it directly." "
△ Game Center cannot be uninstalled
Can these software really be removed? The reporter tried. Third-party software that is not related to the mobile phone brand can basically be removed by uninstalling, but there are still many software that comes with the system and cannot be uninstalled. The software that comes with these systems does not occupy too much memory, such as playing machine skills, reading and other app sizes of only a few hundred K, the maximum will not exceed 200 megabytes. The apps that cannot be uninstalled, such as playing machine skills and reading, are obviously outside the scope of the basic functional software of the Ministry of Industry and Information Technology's "Notice", and they are neither the basic components of the operating system, nor the applications that ensure the normal operation of the intelligent terminal hardware, let alone the basic communication applications, let alone the download channel of the application software.
Consumers: Pre-installed software brings a less good sense of use
Although the software "size" is not large, they do exist and give users a less than good experience to use.
"Every time you get a new phone, the first thing to do is uninstall the pre-installed software that you don't use and turn off the pop-up push of the software." Netizens "@Humble Country" shared their feelings about the new mobile phone. Netizen "@sunlight sprinkled on the shoulder" also has the same distress, "I am most annoyed by the little red dot on the desktop, jumping out of one off one." Some netizens suggested, "Pre-installation is also possible, but the number should be counted, and do not always push advertisements." "
Previously, some mobile phone manufacturers also launched the so-called "three zero mobile phone", that is, "zero advertising, zero push, zero pre-installation". However, the mobile phone pre-installation market is actually a "big cake", and it can also make additional profits through pre-installed manufacturers. Therefore, after only 6 months of persistence, the manufacturer had to bow to reality and delete all the news about the "triple zero mobile phone". After this action was discovered by people in the digital circle, it quickly caused controversy in a short period of time, and just when everyone was speculating, the mobile phone brand team officially announced the termination of the "three zero mobile phone" policy, claiming: it will maintain a consistent operating strategy with the industry under the premise of adhering to the premise of user experience priority.
Consumer Association: In order to protect consumers' right to know, merchants should explain and inform
Mobile phones are a necessity, but pre-installed software for mobile phones is not necessary. In fact, as early as June 2012, the Ministry of Industry and Information Technology issued a notice requiring mobile phone manufacturers not to install software that is not explicitly stated to the user and called the terminal communication function without the user's consent, resulting in traffic consumption, cost loss, and information leakage. However, in the real practice of operation, it has not been paid attention to.
In 2015, a test result from the Shanghai Consumer Protection Commission showed that the two brands of mobile phones each had more than 40 pre-installed software that could not be uninstalled. In response, the Shanghai Consumer Protection Commission filed a public interest lawsuit and took the two companies to court. This is also the first case of consumer rights protection public interest litigation accepted in China.
Cao Wei, deputy secretary-general of the Nanjing Consumer Association, told reporters that most mobile phones on the market at present need some basic preset applications to operate normally. However, for mobile phone built-in software applications, it is difficult for manufacturers to intuitively write the content of the application software on the product packaging. Consumers can only operate after the system is turned on. Cao Wei believes that if the manufacturer can explain the preset application software in the mobile phone in advance on the product manual or the boot interface, especially the non-essential software, this can better protect the consumer's right to know. In addition, manufacturers should set up a "one-click delete" function on non-essential software to protect consumers' right to use.
At the same time, Cao Wei pointed out that if consumers find that the preset application software installed by the production enterprise infringes on the rights and interests of consumers, but cannot be deleted, they can protect their rights by filing a lawsuit.
Source: Hyundai Express
Editor-in-charge: Li Huaxi
Review: Wang Longlong
Review: Wang Cenyu
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