"I bought a car just to make it easier, but I didn't expect that the car was broken at both ends in three days, who can bear it." After Mr. Zhang said his heartfelt words, the reporter also sympathized with him, Mr. Zhang is more than 50 years old, bought a private car for three days and had problems at both ends, it is really bad enough.
Mr. Zhang is more than 50 years old, and he has always wanted to realize his dream of self-driving travel after his children started a family, taking advantage of the fact that his body is still tough and more to go out for a walk. Mr. Zhang bought a Ford motorhome with more than 400,000 yuan at a local 4S store and wanted to take his wife on a self-driving tour.
A few days after buying a car, Mr. Zhang found that the exhaust pipe was emitting black smoke, when Mr. Zhang had already driven the car to the outside world, there was no car repair shop, Mr. Zhang could only drag the car back to his hometown. Mr. Zhang sent the car to the after-sales department for maintenance, and the staff inspected it and told him that there was a problem with the engine.
The staff repaired the engine for Mr. Zhang free of charge and checked other parts without problems. After the car was repaired, Mr. Zhang took his wife on the road again, and the engine problem occurred again after running for more than 800 kilometers. Mr. Zhang could only spend money to tow the car back for repairs again, and the staff checked and found that the car's heating pipe was cut off, resulting in a coolant leak.
Mr. Zhang believes that the damage to the heating pipe is the quality problem of the car, but the staff said that the pipe is artificially cut, resulting in the leakage of coolant and the engine temperature is too high to burn out. Mr. Zhang was puzzled, he was careful when he drove, how could he cut off the heating pipe?
The staff found that Mr. Zhang's car had traces of modification, and they believed that the vehicle had been modified and that there was no compensation for any problems. Mr. Zhang could only send the car to another repair shop for identification, and the other party checked it and believed that there was no basis for the after-sales service department's statement.
Mr. Zhang did modify the car's warm air and water pipes, but the water pipes were not damaged during the modification process, so the warm water pipes broke this pot and they did not carry them. Now Mr. Zhang is in a dilemma, and the shop that modifies the car believes that there is no problem with the legal compliance of the modification. The after-sales department also believes that Mr. Zhang has modified the car and has no compensation, what should be done?
Finally, Mr. Zhang asked the media to solve the problem, and the media contacted two car repair shops and are negotiating to solve the problem. Netizens have talked about this incident, and some people think that Mr. Zhang's unauthorized modification of the car's heating pipe does violate relevant regulations, and the after-sales department has a reason to refuse compensation.
Some people also believe that Mr. Zhang only modified the warm air and water pipes, and did not damage the engine, and the engine damage was a quality problem, not a human cause. Mr. Zhang did not buy a car for a long time, but ran to the repair shop in three days, and Mr. Zhang said that the thing he regretted most was to buy this Ford caravan, and more than 400,000 yuan was spent in vain.
Mainland traffic regulations allow the owner to modify the car within an appropriate range, but the owner is not allowed to modify the car's existing transmission system, braking system and power system. Within 10 days of the modified car, the owner needs to go to the vehicle management office to submit a certificate and change the information of the car.
If the owner cannot meet the above requirements, it is illegal modification. The traffic police's investigation and punishment of illegal modification is very large, and if the vehicle is found to be illegally modified, the car will be detained, and the owner will be punished from 500 yuan to 2000 yuan. I hope that the owner can go to a professional repair shop to modify the car, and everyone thinks that Mr. Zhang's vehicle damage should be compensated by whom?
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