Xiao Qin helped | was unable to go out to buy electricity at home due to the epidemic and faced a power outage The street and community coordination came to help

Sanqin Metropolis Daily - Sanqin Network News (reporter Wen Chen) Mr. Dang reflected: he is a villager in Gongzhang New Village near Jinye Second Road in Xi'an City, because of the epidemic situation, the people in charge of electricity sales in their village are currently unable to go out at home, and many owners in the community see that the power is about to be cut off at home, and hope that the "Xiaoqin Help" column of Sanqin Metropolis Daily will help solve the problem.

Xiao Qin helped: On January 18, the reporter contacted Mr. Dang and learned that because they were using an old-fashioned chip electricity bill card, they could not complete self-service payment online, and the staff responsible for selling electricity at home could not go out. With the help of the reporter, Mr. Dang called the customer service hotline of the State Grid Power, and the other party verified the information and said that the electricity card used by Mr. Dang was not directly sent by the State Grid Power, and it was impossible to come to charge directly, and could only pay through the property.

The reporter contacted the Caojiapu community of Xifeng Xinyuan, where the property sales staff is located, and the other party said that the unit where the staff member is currently located belongs to the sealing and control area, according to the epidemic prevention regulations, all households cannot go out, if the relevant information for the purchase of electricity is in the staff's home, with his own consent, he can contact and send someone to come and get it, and the volunteer will transfer the information. Soon, Mr. Dang contacted the reporter again, saying that he had explained the situation to the staff, but the other party said that the charging system was in the company's financial room and had no right to let outsiders enter, and contacted the person in charge of the company, who said that no one else in the company could go out.

Help results: The reporter contacted secretary Guo, the first secretary of the Caojiapu community in Xifeng Xinyuan, and after learning of the situation, Secretary Guo said that he would report to the Ducheng street as soon as possible. At the same time, knowing that Mr. Dang's community can go out, the reporter suggested that he go to the street to reflect the situation under the premise of meeting the requirements of the epidemic prevention policy.