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Resolutely protect the rights and interests of users Changan Auchan recovers the malicious rush orders of "scalpers"

A few days ago, we learned from the official Changan Auchan that the Changan Auchan X5 Tiger Howling Limited Edition model was launched on January 10, and all 666 units were sold out that night. The official follow-up found that the network platform has successively increased the price of the sale of Changan Auchan X5 Tiger Xiao limited edition model orders, the official decided to "scalper" maliciously snapped up the 185 Changan Auchan X5 Tiger Xiao limited edition orders all recovered.

Resolutely protect the rights and interests of users Changan Auchan recovers the malicious rush orders of "scalpers"

The specific statement is as follows:

On January 10, 2022, Auchan Auto officially launched the Changan Auchan X5 Tiger Howl Limited Edition model, and all 666 units were sold out on the night of listing. On January 11, we received a user report: someone sold the Changan Auchan X5 Tiger Scream Limited Edition order at a higher price on the online platform. In this regard, we immediately investigated through the Auchan Automotive Big Data Platform: after investigation, it was found that there were indeed 185 Changan Auchan X5 Tiger Howling Limited Edition orders that were maliciously preempted by "scalpers" on the Auchan Style APP.

We apologize for the user's failure to place the order properly. Auchan Auto has always fulfilled the five major commitments and resolutely resisted any infringement of user rights and interests. We decided to recover all 185 Changan Auchan X5 Tiger Scream Limited Edition orders that "Scalper" maliciously snapped up, and re-released them to users, while strengthening order data monitoring to protect users' normal car purchase rights and interests, and welcome users to continue to pre-order in official channels.

Finally, thank you again for the support and trust of all fans and friends in Auchan Automobile, Auchan Automobile will severely crack down on various malicious preemptive behaviors, and at the same time, Auchan Automobile welcomes the supervision of all sectors of society and consumers. Protecting the rights and interests of users is the goal of Auchan Automobile, and it is also the bottom line of Auchan Automobile! Auchan Auto always adheres to customer-centric, wins the market with product strength, and returns customers with high-value services.

Resolutely protect the rights and interests of users Changan Auchan recovers the malicious rush orders of "scalpers"

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