Exposed to take down Xinjiang products? Sam's customer service response: The listing and unloading of goods need to be arranged according to inventory
The aftermath of Intel's "Xinjiang-related letters" was uneven, and Sam's Club was exposed to "suspected removal of all Xinjiang products".
Two days ago, some netizens posted a message on the Douban platform on the 22nd, saying that Sam's Club, a high-end membership store owned by The Us retailer Walmart, was "suspected of removing all Xinjiang products."
On the same day, some people said on Douban that "Sam secretly removed Xinjiang products", and some people said that they would not shop in Sam in the future, "Dodging Sam and Walmart".
On the 23rd, the incident gradually became popular on Weibo. Some netizens posted a blog saying: "Intel apologized, but netizens found that Sam's supermarket removed all Xinjiang products." ”
The keyword "#山姆 Xinjiang#" also rushed to the top of the Weibo hot search list on the 24th, triggering discussion among netizens.
According to the situation reflected by netizens, the Global Network reporter opened the "Sam's Club" APP today to verify, and after typing the word "Xinjiang" in the search bar, there were many keywords containing "Xinjiang" such as "Xinjiang cantaloupe", "Xinjiang Hotan red dates", "Xinjiang apricots", "Xinjiang raisins" and so on.
However, after clicking on the search for "Xinjiang", you got the result of "Sorry, no related products were found".
In this case, some netizens directly @ Sam's Club official account, asking for "explanation": "#山姆 Xinjiang # finally on the hot search, @ Sam's Club came out to explain it, don't sneak and do bad things, and don't dare to respond publicly!!! ”
Some netizens feel "disgusted" by this behavior.
There are also many netizens who said that they will not go to sam's club after that: "Don't renew the card, say goodbye in advance", "don't buy anyway", "don't send it when you go well".
The Global Network reporter called the official customer service of Sam's Club on the 24th, and the relevant personnel said on the phone: The listing and unloading of goods need to be arranged according to the actual situation of inventory. The reporter asked whether there were other reasons, and the person did not reply directly.
Just before Sam was exposed as suspected of "quietly removing Xinjiang products", Intel recently sent an open letter asking suppliers to ban labor in Xinjiang and purchase products or services, which caused strong resentment in the Chinese public opinion field.
Intel issued a public statement on the 23rd, expressing "deep regret" for the questions and concerns caused by this matter, and "deeply apologizing" for causing trouble to Chinese customers, partners and the public. Intel began its statement by saying it had "deep respect for China," saying it had a long-standing relationship with China. The statement argued that the company's letter to suppliers was intended to ensure compliance with U.S. law and that "the paragraphs on Xinjiang in the letter were intended solely to express compliance and legality, not to express its intention or position."
Although the official Weibo post where Intel issued the apology statement was not open for comment, it can be seen from the forwarding area that many Chinese netizens are not buying it. Some netizens helped "translate" in the forward: "We must abide by US laws, but China still has to earn money, is this what it means?" Some people have also criticized Intel's behavior as "eating and smashing the pot."
Source: World Wide Web