According to data from the State Administration of Market Regulation, China currently has an average of 19,400 new enterprises per day and 116 million market entities in the country. However, it is very important that entrepreneurs are "naked" in the absence of capital, talent, resources and markets, and about 1 million enterprises face closure every year.
It is not easy to start a business, it is even more difficult to keep business, business operation has become an important issue that is more difficult, and entrepreneurs urgently need more support and help. Adhering to the idea of government support and promotion of the development of small and medium-sized enterprises, the enterprise service industry has also ushered in a new round of development peaks. However, in the 2.0 era represented by cloud computing, the Internet, intelligence, and big data, the traditional enterprise service model can no longer meet the development needs of the market.
Conforming to the trend of the times and shouldering the mission of the times, the one-stop enterprise service platform dingque has gradually become a leading enterprise in the enterprise service industry after more than ten years of development and precipitation. The professional service team, one-stop service model, and the service content of the whole industry chain have formed an ecological closed loop of the whole life cycle of the enterprise. It has played a vital role in comprehensively supporting the development and growth of enterprises.
As the big brother of the enterprise service industry, in the face of the changing and developing market demand, Dingque also adjusted the development direction in time to strengthen the application of scientific and technological innovation and technology in the enterprise service industry, Huang Jianming, chairman of the group, said in an exclusive interview with Tencent: The era of intelligent enterprise service has begun, and technology and people are the core competitiveness of the future development and growth of enterprises!
The era of intelligent enterprise service opens The lack of professional data talents is a pain point for enterprise employment
Tencent Dacheng Network: 5G outlet has arrived, and all industries are seeking breakthroughs in the direction of intelligence. What new opportunities do you think are for enterprise services to achieve intelligence?
Huang Jianming:
For Dingque itself, there is a significant change is that customers are more convenient to access the Internet, and he no longer cares about mobile phone traffic consumption. In the past two years, we have recruited a large number of technicians to join the team. The company's positioning has also gradually changed from a one-stop enterprise service platform to a top intelligent enterprise service platform.
With the advent of the 5G era, Dingque must make achievements in the field of intelligent services. Recently, our technical team is setting up projects such as the Dingque APP and the Qidashun APP, which can enable entrepreneurs to easily realize functions such as online processing, ordering, contract signing, document generation and design through mobile phones, which is the most important starting point for the company to meet the arrival of the 5G era.
Tencent Dacheng Network: Opportunities and challenges coexist, what are the difficulties in the process of embracing digitalization?
The main difficulty is that there are too few professionals in the field of artificial intelligence and big data in Chengdu. In November last year, when Dingque set up a project to make a non-interference resource allocation system, he had found many people and interviewed a large number of technical personnel, but he still felt that there was a lack of talents. It took us 6 months to form our own technical team in terms of artificial intelligence distribution, big data applications, and thousands of faces.
In the current fierce competition, especially in the field of enterprise services, the introduction of high-end technical talents is a challenge for us. Chengdu's local industry talents have mainly entered the Internet field, and they are in the process of transforming traditional enterprises to the Internet, from the cognition and business, there are still barriers, and they will not have much enthusiasm, at this time, they also need to continue to communicate with talents to let them understand the changes in the corporate model.
Technology and people are the core competitiveness of enterprises
Tencent Dacheng Network: You just talked about the changes in industry formats and enterprise positioning, in this process, do you think the core competitiveness of enterprises has changed?
Huang Jianming:
We are a traditional enterprise service company, and there are several capabilities that internet companies or other peers cannot replace. First, the business staff in the industry is very professional, and our business team has been built according to the team model of ping an group's comprehensive business management, with dedication and workplace wolf.
Second, in the traditional enterprises in the field of integrated enterprise services, we highly recognize the concept of "technology changes the company". Today, with a technical team of nearly 500 people, we have developed hundreds of application systems, and we are also building a large middle office according to the model of large Internet companies, weakening the small front desk, so as to support the rapid iterative upgrading of the company's business model.
In a nutshell, the service needs on our platform can be derived into hundreds of small services, which are divided into three different forms to reach customers: online sales team to reach online orders; BD door-to-door visits or meetings of key customer departments; and traditional face-to-face or telemarketing methods to reach. These three ways of reaching build up our strong technical barriers.
Therefore, the use of the system on the technical side and the maximization of the management of the traditional offline business team are the two most important barriers for us. Technology and people are our core competitiveness.
Sichuan businessmen work hard not to lose the north to Guangzhou Sichuan people have a character advantage in doing service industry
Tencent Dacheng Network: As a representative of Sichuan businessmen, Dingque is also a local-based enterprise, how to evaluate the typical characteristics of Sichuan businessmen and Sichuan enterprises?
Dedication and hard work are the common points I see in Sichuan businessmen. Everyone often habitually goes to the north to Guangzhou, but in fact, Sichuan businessmen are also very low-key and hardworking. Our businesses, in particular, can shine in the service industry.
Sichuan people do service industry, has a natural advantage, Sichuan people are mostly easy-going, will not be more true, so you will see a lot of service types of enterprises such as Haidilao, are led and built by Sichuan business enterprises. Its corporate culture makes employees more affinity, which is a significant advantage.
Service, but also my team and I have been trying to explore the two words, how to let an entrepreneur, through the simple and affordable services we provide, lead the enterprise to take fewer detours, less bumpy, which also prompts Dingque in the process of serving more enterprises, get the recognition and respect of the other party.
Tencent Dacheng Network: It will soon be the end of the year, what are your overall expectations for the company next year?
There are two things that make me happy, the first is that the Dingque APP is about to launch, hoping that it can play a role in the field of enterprise services next year; second, 2020 is our first year of earnings reports for the listing of the main board, and I hope to successfully achieve 35% performance growth next year, so as to lay a solid foundation.
Talent-driven model innovation, technology to empower the development of the industry, I believe that in the future development process, at the end, we must be able to go more firmly, more steadfast!
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