According to Titanium Media, Tencent WeBao announced the 2021 annual claims service report (hereinafter referred to as the "report") today. The report shows that in 2021, more than 88% of the products that have launched the online claim service of Weibao directly choose to apply for claims online through the Weibao Mini Program.
The report mentions that the age of serious illness is younger for men and women, with men aged 46 to 50 and women aged 41 to 45 being the most concentrated age groups. Judging from the reimbursement data of medical insurance and serious illness insurance on the micro-insurance platform, malignant tumors are still the "number one killer" of human health, and thyroid malignant tumors, bronchial or lung malignant tumors, and breast malignant tumors rank among the top three in the risk rate.
In addition, in 2021, the number of pet owners who insure and settle claims for pets through the micro-insurance platform has increased significantly. Pet medical expenses account for 17%-26% of the total pet expenditure, of which the average medical expenditure of pet cats is as high as 1423 yuan, and the average medical expenditure of pet dogs is also about 918 yuan.
In terms of car insurance claims, the incidence of vehicle accidents in the morning rush hour and at night is relatively higher. Specifically, Monday and Saturday are more likely to be insured, and 10 a.m. and 12 p.m. are the most frequent time periods for insurance, which is more in line with the daily travel rules of workers. At present, WeSure has launched an online car insurance claim service module, on the one hand, users can realize online one-click car insurance reporting, on the other hand, it also provides users with claim manuals and other content, so that users can better understand the car insurance claim process.
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