"Now the convenience service is too thoughtful, I am not in good health and can't go out, and the disability certificate has been sent to me, which is really convenient." On September 16, Li Yuchun, a villager in Xiaoli Village, Zhongding Township, Qingyun County, said happily after receiving his new disability certificate from the "courier brother" of the Zhongding Township Branch of China Post Group Co., Ltd.
Li Yuchun because of old age and frailty, bad legs and feet can not go to the scene to handle the disability certificate upgrade, he dialed the Zhongding Township Government Affairs Service Center "Home Office" service line for business appointments, after receiving the appointment, the "Home Office" government service assistant commissioner for the first time to collect Li Yuchun's relevant documents, and filled in the relevant forms, and then the upgraded disability certificate was sent to Li Yuchun's hands.
In August 2021, qingyun county administrative examination and approval service bureau and China Post Group Co., Ltd. Qingyun county branch launched the government service "home office" model, once this model was launched, the Zhongding Township Convenience Service Center timely disclosed the "home office" service model and service process. In the face of the "high-frequency" handling of matters handled by the elderly, the sick and disabled and other inconvenient people and the masses, in accordance with the principle of "mature one to launch one", the first batch of "home-based" list was launched, involving a total of 82 high-frequency matters such as farmers' professional cooperatives, individual industrial and commercial households, and food business licenses.
The masses handle government services at home to adopt the "530 door-to-door service" model, that is, 5 minutes to respond, 30 minutes in urban areas (half working days in rural areas) The government service assistant commissioner of the "home office" arrives at the applicant's home. If it is necessary for the examination and approval personnel to arrive at the scene, the political and postal department shall notify the examination and approval department and jointly arrive at the scene. In addition to calling "12345" to make an appointment, you can also go to the nearest China Post Group Co., Ltd. Zhongding Township Postal Branch business outlet "Government Service Office" to handle.
The government service model of "doing it from home" allows the masses to do it nearby and avoid running around, and solves the problem of "not being able to do it, not having time to do it, and not being able to do it" for special groups and remote rural people. Up to now, the Zhongding Convenience Service Center, together with the Yanghe Temple Postal Branch Branch in Zhongding Township, has accepted more than 20 "home-based" government service matters, including disability certificate processing, business license establishment and cancellation, etc., which have been unanimously praised by the masses.