The courier package has not arrived, the scam call has arrived? Your courier document has been sold

Source: Beijing Evening News

The courier package has not arrived The scam call has arrived

Your courier document has been sold

MingMing Express was still transporting on the road, but Mr. Gao in Beijing received a fraudulent call that "compensation for package loss". He suspected that personal information had been leaked during the courier process.

Although the sale of express delivery sheets has been exposed many times, the reporter's investigation found that the black business is still in progress. The price of each face sheet varies, with the highest unit price of parcels issued on the day, while the purchased face sheet may be used as a "black product".

phenomenon

It is sold in categories with "code word" connectors

"The merchant guaranteed that it was definitely not the personal information they leaked, but the scammers cleared my phone number, address, what I bought, etc." After receiving several different scam calls, Mr. Gao could not bear it any longer, he suspected that he had leaked information in the express delivery link, but fortunately the National Anti-Fraud Center called him in time to intercept it. "If something really happens, who is responsible?" The main reason is that no one cares about it, and the complaint courier company has also sunk into the sea..."

Mr. Gao's concerns are not without reason. Previously, many media have exposed the sale and purchase of express delivery face sheets and illegal access to user information. The reporter's investigation found that under the trend of strict management, the black business of express delivery face sheet trading is still there, but it is more convergent and more "invisible".

One of the most significant changes is that in some express delivery post bars or chat groups, most of the "connector" content engaged in the sale of noodle orders is replaced by letters or "code words". For example, "kd" is used instead of courier, and "md", "face" and "face d" are used instead of face sheets. At the same time, there are jargons such as "collecting vegetables".

In the "Express Bar", a buyer said that "the strength to receive vegetables, directly docking the first-hand studio, real-time, historical, large number, classification priority." There are also a number of people engaged in the sale who said that "the price is beautiful, long-term stability" and "win-win cooperation, high price, stable long-term harvest". In the jianghu of buying and selling express delivery face sheets, face sheets also evolve towards the trend of refined classification and sale. Under a "category first" post, someone followed up with "mother and baby, beauty, home appliances, students" and left contact information. That is to say, in the business of express delivery face orders, using the purchased goods as the medium, classifying the user's identity and then packaging it and selling it may already be an unspoken rule. In the content of each post that is sought, many people follow the "building" and leave their social account numbers.

In the chat software community, related transactions are more cautious. A qq group called "Express Order Supplier No. 2 Group", with a total of 76 members, is suspected of engaging in this transaction. The group notice states that "this group professionally provides express delivery orders, certificates, and if necessary, directly find the administrator." ”

When the reporter asked the administrator named "Bottom" whether there was a bottom order for sale, he asked "Is it a seller or a buyer?" When the "buyer" replied, it said "the buyer can't provide it." The reporter lurked in the QQ group for more than a week and found that from time to time, unidentified netizens replied to the "bottom list", "consulting the express delivery bottom list" and "the express delivery face sheet 3 yuan a photo" in the group.

chain

A dedicated person is responsible for collecting prices according to "freshness"

"I'm collecting. If you sell it to you, what price do you offer? When the reporter contacted a group friend in the above chat group, he introduced that he had "fixed the home" to buy express delivery face sheets, "I am a part-time worker", usually mainly responsible for "supply".

In his mouth, "goods" refers to express delivery bills containing a variety of personal information; and the so-called "upper home" refers to buyers who take a large amount of "goods" and purchase a large number of face sheets on a fixed date. According to him, everyone in his team has a different job role. Someone is responsible for contacting the source channel of the courier face sheet, and someone is responsible for collecting and processing the data. His job is mainly to deal with these "fresh goods" that have been sold, "usually deleted or destroyed." ”

In this chain, the price of express delivery orders is mainly measured by "freshness". It is understood that the same-day express delivery face list flowing from different channels is the favorite of the "upper home". Usually, the price of a single sheet can be sold for 3.8 yuan. For the old express delivery list, the industry is generally called "second-hand material", the price can be as low as 1 yuan a piece or even cheaper. The group friend said that because he has a fixed "home", after the express delivery list in his hand, the number is very large, "If it is second-hand material, there is a lot." I guess you can't digest it..."

In order to prove reliability, the group friend quickly sent a face sheet. On this face sheet, the reporter saw the recipient's phone, communication method, home address, etc., as well as the name of the e-commerce platform where the recipient purchased the goods. "It's all not in the hands of customers yet." Soon, he sent another network disk and password, and when the download was opened, it showed a total of 436 express delivery sheets. Judging from the date of shipment of these face sheets, they are all couriers sent on October 25, and most of them are from a courier company. As for the "packaged" price of the 436 express face sheets, it means "you look at the give." "In the end, 436 express delivery sheets in these network disks cost a total of 50 yuan." The price is right, I can pick you up as much as you need. He added.

The reporter learned from the interview that on the chain of express delivery face orders, in addition to the fixed sales chain similar to the "upper home", there are many "second-way dealers" with temporary roles. These "second-way dealers" often buy a large amount of express delivery face sheet data from a certain channel, and then sell it to others. "There are too many scammers who act as data for the day, and we basically destroy them all, and we will not re-enter the market." The seller said.

behind

Warehouses or sources are used for fraudulent gambling

Where did these express delivery bills leak out? After being "catalyzed" by money, where does it go? The reporter's investigation found that the express delivery site or warehouse is likely to be the source of the leak.

"Our face sheets were all taken by couriers in the warehouse." The above-mentioned seller told reporters that the team has special personnel responsible for contacting couriers across the country. Behind the most expensive price of the express delivery face sheet on the day of delivery is because on the day of the shipment of a certain product, these face sheets full of personal information need to be filmed and leaked out in some links. Not only that, the seller also directly revealed by name that a courier company is a "big household" with leaked face list information, "the data is more than a vehicle (leaked)..."

Similar claims seem to be confirmed in some half-concealed face-sheet trading advertisements. In the "express bar", some people posted that they were looking for courier consignees, receiving drivers, cloud warehouse bosses and staff, etc., and then said that "a large number of face-to-face d, history, private chat." In the "electronic face list bar", there are also users who post "find a courier, warehouse owner e-commerce ..."

Zhao Xiaomin, a well-known expert in the express delivery industry, said that from the past cases and experience, the express delivery face sheet is traded and sold, and the link of information leakage is multifaceted. The end of the courier, the outlet of the express delivery site, the company headquarters, the e-commerce platform merchants, these four links are common leakage channels.

Where did the express delivery sheets that were traded end up going and what were they used for? The reporter learned that there are mainly the following types of uses: First, some micro-businessmen or product promoters will search for the user's mobile phone number on the face list after purchasing the face sheet, add new friends for various reasons, and then carry out network or telephone sales; second, continue to sell the face sheet, change hands layer by layer, and illegally seek benefits; more seriously, it is used to engage in "black production" - to implement telecommunications fraud or sell to overseas gambling.

"They are all doing 'black production' and promoting 'spinach' abroad." In an interview, one seller said that the so-called "spinach" is the harmonic sound of gambling. Last year, CCTV also exposed the sale and purchase of express delivery numbers. In the case, the two suspects sold 600 million express delivery numbers in two years, and the single number information sold was used for the "brushing orders" of the online store and the settlement of overseas gambling funds.

sound

Illegal purchase and sale of face sheets increase the level of protection

"In the past, various companies have been reported to have such phenomena, but in fact, this problem has not decreased since the beginning of this year, but has a tendency to expand." Zhao Xiaomin said that the main reason why express delivery face sheets are bought and sold is that there are very large loopholes in enterprise control.

Zhao Xiaomin believes that to solve this problem, in addition to the strict control of the e-commerce platform, the senior management of express delivery companies should pay attention to it, and the company's internal control system and punishment mechanism should be exerted. "For example, do a good job of all-round information linkage with public security and other departments, and once there is a problem, there is an alarm mechanism that can intervene." Regulatory departments, legal institutions, and industry and commerce departments may also strengthen penalties. For example, if an enterprise with similar problems is listed as an abnormal operation, the express delivery regulatory authority may also consider downgrading or canceling the express delivery license of the enterprise. In addition, it is necessary to promote classic law popularization sentence cases.

"There are relevant provisions in the Personal Information Protection Law, the Civil Code, and the Cybersecurity Law that have just been formally implemented. The large number of procurement of express delivery sheets involves breaking through the Criminal Law. In the Criminal Law Amendment (IX), there is a crime of infringing on citizens' personal information, and the violation of the law must be severely punished. Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, suggested that in the future, it is necessary to clarify the responsibility system in all links and improve the level of security protection, "Not any courier can contact or copy user information." ”

Reporter Li Songlin