On November 2, the monitoring data of the State Post Bureau showed that on the first day of Double 11, a total of 569 million express parcels were collected nationwide, an increase of 28.54% over the same period last year. Among them, Guangdong Province and Zhejiang Province have both exceeded 100 million pieces, and everyone's purchasing power has increased significantly.
The volume of express parcels has increased, but the delivery speed has not slowed down, and many consumers have also said after receiving the express delivery, "This year, the express delivery speed is faster." Many consumers have received a courier package the next morning after paying the balance in the early morning of the 1st.
It is understood that this year, a number of express delivery companies have launched the "pre-sale speed delivery" service, customers before November 1, after the advance deposit, the goods will be transported in advance to the nearest transfer center to the place of receipt. After the customer paid the final payment in the early morning of the 1st, the express parcel was sent directly from the transfer center to the recipient's hand, which greatly improved the speed of express delivery and also reduced the pressure of express delivery nationwide.
Ms. Shen, who is located in Kunshan, Jiangsu Province, received a package delivered to her door at 0:09 on November 1, and the courier brother said that the package had arrived at the online store on the 31st. Ms. Zhang, who is located in a rural area in Chengdu, Sichuan Province, also received a package at about 0:20 on the 1st. Not only has the speed of express delivery in cities become faster, but the speed of rural express delivery has also increased significantly.
According to Jingdong platform data, the double 11 opening red has sold a total of 190 million items in 4 hours, and 2 million consumers across the country have received packages within 2 hours. It can be seen that while the level of national consumption is rapidly improving, the speed of express delivery and the distribution strategy are also advancing with the times, ensuring that everyone can experience the surprise and happiness of unpacking the express delivery for the first time.
In the past few years, the domestic express delivery transportation capacity is far less than now, and there will be a burst order situation once it reaches 618 or double 11. Some couriers can't be delivered for 7 days or even half a month, and some packages suddenly disappear when they are delivered. In the past two years, the delivery speed of national express delivery has been significantly improved, basically all express delivery can be guaranteed to be delivered within 3 to 5 days, and many pieces in the province can be delivered every other day, comprehensively improving the online shopping experience of consumers.
However, the home delivery service has not been well improved, especially in the period of double 11, many couriers have directly placed packages at the station, and some of them even do not call to notify. If you buy more express delivery, it is easy to forget or miss.
Xiao Lei suggested that while express delivery companies improve the speed of express delivery, they should also improve the quality of service. Even if it is not possible to deliver every package to your door, you should be promptly notified by phone.