Beijing, October 12 news, recently, the Central Broadcasting Network Woodpecker consumer complaint platform received a complaint from consumer Mr. Zhang, "food that has not passed the shelf life has been moldy".
Mr. Zhang complained about a mung bean pie produced by Fuzhou Baifu Food Co., Ltd. with the trademark "Xin Baifu". Mung bean cake is one of the local snacks in Fuzhou, especially the fresh mung bean cake handmade and sold on the streets of Fuzhou, which is sweet but not greasy, and the layers of puff pastry are as thin as cicada wings, which is popular with consumers.
Judging from the pictures provided by Mr. Zhang, what he bought did have faint green mold marks. The product was manufactured on August 28, 2021, with a shelf life of 90 days, and Mr. Zhang complained about october 10, 2021, nearly a month before the shelf life. Since the mung bean cake filling itself is also green, it is easy to be eaten by people without paying attention. Mr. Zhang said, "If you don't notice, how dangerous it is!" ”
According to the Qixinbao business inquiry tool, Fuzhou Baifu Food Co., Ltd. is located in Minhou County, Fuzhou City, Fuzhou Province. The company was established in August 2014 and was punished by the local market supervision department on December 20, 2019. According to the penalty letter, "violation of business corruption, rancidity of oil, mildew and insects, filth and uncleanness, mixing with foreign bodies, adulteration and adulteration ... Food". In 2017, the company also received two fines from regulators, including violations of the production of food with false production dates and production that did not meet food safety standards. It can be seen that the historical problems of the enterprise have existed for a long time.
In 2021, there is a lot of rainfall in many parts of China, in the warm and humid environment, food mildew is very common, most of the mildew is very harmful, a little production, not only makes the food sensory inferior, color, smell, taste, state, appearance variation, and will produce a strong toxin, causing people food poisoning, pathogenic or carcinogenic. Once it is found that there is food in the home that is moldy and deteriorated, it should not be eaten, and it should not be fed to poultry and livestock, so as to avoid poisoning or carcinogenicity of people, poultry and animals. For this kind of problem encountered by Mr. Zhang, the merchant prints the following tips on the packaging, if the consumer finds that the packaging is damaged or the product is deteriorated, please return and replace it at the purchase channel.
Food safety is no small matter. The Central Broadcasting Network Woodpecker Consumer Complaint Platform reminds consumers that when consumers complain, first of all, they should clarify the specific food to complain about and the units that produce and operate the food, including the specific conditions of the food (there are foreign matter in the food, odors, packaging labels that do not meet the sanitary requirements) and the address of the unit that produces and operates the food, etc.; secondly, it is necessary to reflect the corresponding situation to the regulatory department in the shortest possible time, so that the regulatory department can collect the corresponding evidence in time; again, Consumers should do their best to save relevant evidence when complaining, such as shopping vouchers, leftover food in the event of suspicious food poisoning, vomit from patients, etc., so that the regulatory authorities can grasp the corresponding evidence and find out the truth. Consumers grasp the main points of these complaints, which can provide a lot of clues to the food safety regulatory authorities, effectively protect their legitimate rights and interests, and also help to crack down on illegal acts according to law.
According to Article 47 of the Food Safety Law of the People's Republic of China, food producers and traders shall establish a food safety self-inspection system and conduct regular inspection and evaluation of food safety status. Where the conditions of production and operation change and no longer meet the requirements of food safety, food producers and traders shall immediately take corrective measures; where there is a potential risk of food safety accidents, they shall immediately stop food production and business activities and report to the food safety supervision and management department of the people's government at the county level where they are located.
Article 148 of the Food Safety Law of the People's Republic of China Consumers who suffer damage due to food that does not meet food safety standards may claim compensation from the business operator or compensation for the loss from the producer. Producers and operators who receive claims for compensation from consumers shall implement the system of first responsibility, pay compensation in advance, and must not prevaricate; if it is the responsibility of the producer, the business operator has the right to recover from the producer after compensation; if it is the responsibility of the business operator, the producer has the right to recover from the business operator after compensation.
The CCTV Woodpecker Consumer Complaint Platform is to build an exchange platform for consumers and operators to have an equal dialogue, help consumers solve various consumption problems encountered in daily life, and fully protect the legitimate rights and interests of users and enterprises. If consumers encounter damage to their legitimate rights and interests, they can complain through the CCTV Woodpecker Consumer Complaint Platform (http://finance.cnr.cn/zmn/zmnts/).