Change exchange is barrier-free, and the service of Boshan Rural Commercial Bank has a temperature

"Thank you so much! So much change I was worried about not being able to redeem, I didn't expect that you not only helped me change my change, the service is so good! After the successful completion of the zero exchange, the customer said gratefully.

Recently, the customer Uncle Zhang carried a bag full of change to the Beigushan branch, asked the teller about the change exchange, due to the large number, Uncle Zhang initially felt some embarrassment for his own needs, the teller of the Beigushan branch immediately calmed the customer's emotions and began to count the work. Uncle Zhang runs a small supermarket in the local area, with most of the one yuan, five dime notes, considering the inventory workload, time-consuming, in order to improve service efficiency, the accounting supervisor of the Beigushan branch immediately organized two tellers to jointly count the money, after more than an hour of inventory, regularization, checking, tie handle, the change was finally counted, for the customer exchanged a total of 1043 zero coins, the customer Zhang Uncle expressed his affirmation and praise for the enthusiastic service and patient and meticulous work attitude of the bank's staff.

Small service big feelings, change exchange for business outlets is a time-consuming and laborious "chore", but free to provide customers with exchange services is the responsibility of the bank, Beigushan sub-branch with practical actions to interpret the "closer to you, help you farther" service concept, intimate and convenient financial services for customers to solve the urgent need, won the wide recognition of customers. In the future work, Beigushan Sub-branch will continue to adhere to the customer-centric, actively fulfill social responsibilities and missions, and effectively integrate "thinking what customers think" into every aspect of financial services, so that customers can fully feel the high-quality, efficient and intimate financial services of Boshan Rural Commercial Bank. (Hu Qian)

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