Yuanhui District Rural Credit Union: Change exchange to do practical things Financial services warm people's hearts

Henan Economic Daily reporter Liu Fengmei correspondent Chen Chen Ma Wenhao

"This bag of change notes are left over from the usual business, put at home both occupy the place and is not convenient to use, go to a lot of banks are not willing to give me exchange, but let me have a headache, can you change it here?" At five o'clock in the afternoon, near the end of the day, a bunch of couples arrived at the outlet with bags full of change. At this time, the lobby manager who received the customer immediately reflected the situation to the person in charge of the outlet, and the person in charge of the outlet quickly arranged for the teller, the lobby manager, the back office supervisor and even the credit manager to participate in the change sorting work.

In the process of counting and sorting out the change, communicate with the customer, the customer said that he is an individual contractor near the outlet of the vegetable farm, the usual operating amount is not large, but the change occupies a large part, the afternoon just took time, but found that to the end of the work time, I don't know if it can also be exchanged successfully, I want to come to the rural credit cooperatives to try, did not expect not only to complete the exchange, but also by the staff warm and sincere and efficient service.

Doing a good job in financial services, doing practical things for the masses, and truly warming people's hearts are also the rural credit feelings of "no small matter in banking services, and high-quality services warm people's hearts" of The Rural Credit Union of Yuanhui District.