Enroll your child in a training course,
After paying the money, I didn't take a few lessons.
The training class "ran away",
This kind of thing happens all around us at any time...
Kunming Winston English Campus closed Parents have no way to refund fees
On October 8, the Joy City Campus of Kunming Winston English Training Institution was suddenly closed, which made many parents who paid the fee dumbfounded.
At the Joy City campus of the Winston English Training Institute, the doors of the institution were closed and two notices of suspension were posted.
Mr. Li, a citizen, reported a year's course for his child last year, the cost was more than 25,000 yuan, the class was not finished, and in September this year, he received a call from the teacher to let them renew the class.
Mr. Li: "At that time, I was told that I could pay 30,000 yuan to 30% discount, 7.5% discount, 50,000 yuan to 60% discount, 80,000 yuan to 50% off, I calculated, we have two children, if you study for two years, you have to pay 50,000 yuan, it should be enough, I paid more than 50,000 yuan. ”
Mr. Lee said that after paying the money, his son only attended two experience classes, and then he received calls from other parents saying that Winston had closed the door and run away.
Also attracted by the huge discount is Ms. Liao, because she really can't afford to pay the fee, she also borrows money through the teacher's recommendation and online loans.
Ms. Liao: "The teacher told me to use the small full degree and can installments without interest, so I renewed the fee, and I paid more than 3,000 yuan in cash and a loan of 9,600 yuan." ”
Ms. Liao said that there are dozens of parents who have taken out loans like her, and some parents have loans of tens of thousands, many of whom have not attended a class.
Ms. Liao: "I am relatively small loan, because I only renewed one stage of class hours, a month to repay the loan of more than 800 yuan, some parents have more loans, a month or still have a lot of money, now when the repayment time is very congested." ”
After Winston closed, parents spontaneously set up a rights defense group with more than 400 people. Parents said that the highest payment of 140,000 yuan, the lowest also has 14,000 yuan, they counted, only joy city campus, parents losses of up to more than 6 million yuan.
Education Bureau proposes replacement courses Parents want to extend the replacement time
After finding that Winston English was closed, parents also called the police as soon as possible.
The reporter's inquiry found that Winston English is a chain training institution directly operated by Hunan Situn Education Technology Co., Ltd., headquartered in Changsha City, Hunan Province, with two campuses in Kunming, divided into Wuyue Plaza in Wuhua District and Joy City in Xishan District.
At present, both campuses are in a state of suspension, and the Changsha headquarters and other related branch training institutions have also been closed.
Mr. Li, a parent, said that 10 days have passed since the closure of Winston, and in these 10 days, they have reported to the police station in the jurisdiction, and have responded to the Xishan District Education and Sports Bureau, the Market Supervision Bureau, and the Consumer Association, hoping to seek help from the relevant departments.
At present, the reply given by the Education Bureau is that it can assist them in the replacement of courses.
Mr. Li: "The Education Bureau has found some educational institutions to divert our children, which is probably that we can go to these institutions for free for three months as compensation. ”
From the news of the parent rights protection group, it can be seen that the replacement plan proposed by the Xishan District Education and Sports Bureau includes: providing 8 non-disciplinary training institutions for parents to choose, and providing 4 English subject training institutions for a three-month free course study at the request of some parents, but parents are not satisfied with the replacement plan.
Mr. Li: "Many institutions only go to three months in fact, there is no effect, and we pay tens of thousands of yuan to go in, and there are too few things that can be learned in three months." ”
Ms. Dai: "Especially for our large amount, if you choose multiple institutions to learn at the same time, the child's energy cannot keep up, and the time cannot be distinguished, followed by the fact that three months really can't learn anything, that is, to take the child as a test product." ”
Ms. Liao said that in the plan given by the Education Bureau, the number of replacement institutions selected is offset by the amount of fees paid by themselves, that is to say, those who pay less can only choose one institution to replace the three-month course, and the amount of money can choose two or three, and the maximum can not be more than 5. She paid more than 14,000 yuan in Winston at that time, and she could only choose one institution to replace.
Ms. Liao: "In the replacement plan, an institution can only attend 5 classes at least, deduct two class hours for one class, give you 10 class hours in three months, and take 30 class hours for more, deduct two class hours at a time, and only 15 classes in three months." I still have more than 160 class hours in Winston, so I can only replace the fraction of the class hours. ”
Parents expressed the hope that the replacement course would be extended to one year.
Reporter: Ma Jiangyan, Wang Jun
Edit: Meiling