Didi's operation is really laughable. Netizens have said that they have to make things bigger Didi to speak out, this attitude is really speechless.
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Recently, a Didi driver in Harbin, Heilongjiang Province, said that there was no communication after the passenger got on the bus, gave the driver a pestle of stinky tofu, chewed it and vomited a car, and smeared the seat of the whole vehicle with vomit.
The driver did not receive a penny of the fare, and the car wash cost 830 yuan. On the evening of June 24, due to passenger complaints about unfinished orders, Didi issued a notice of responsibility for failing to end the order in time, deducting 6 points for the driver's service, and disqualified him from a special car, downgrading from a special car to an express car.
On July 5, Didi issued an apology statement saying that it had wronged the driver by unfairly judging the driver with incomplete information.
Netizens hotly discussed:
Didi always responds positively when passengers complain, but when the driver looks for Didi, he always pretends not to see it. Who says platforms are always particularly "friendly" to passengers?
Some netizens said that Didi should learn from the two-way scoring mechanism in Europe and the United States, and if the passenger score is low, it will not be able to take a taxi, so that it can be truly fair.
Wasn't Didi taken off the shelves? The memory is right, it is Didi Dache that is off the shelves, and it is Didi Chuxing that is on the shelves!
Support Didi's real-name system to refuse to carry passengers with low ratings, after all, it is not easy for drivers, they work hard to drive, and they have to be complained inexplicably, who understands this sadness?
The editor wants to say that whether Didi can change the status quo through media pressure this time is still an unknown drama.
So finally, I would like to ask: Do you think Didi's handling method is reasonable? What do you think about this?