1
A call from the owner's side
To talk about "uncivilized"?
In a small area in the Dongxin section of Hangzhou
There is a public rental house
Ms. Wei, a tenant of public rental housing, reflected
Owners of commercial housing in the community
Access for tenants to the communal facilities of the community
Blocked with obstacles
After the report aired
Another owner called the hotline
Said to reflect the uncivilized behavior of individual tenants
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: First of all, we support the government's policy, we welcome tenants of public rental housing, but what do we not welcome? We do not welcome some of their uncivilized behavior, including some rough behavior, such as public rental housing tenants, to beat up our landlords.
Mr. Guan provided a video
It was said that it was taken on May 1st
The video shows a man at the time
Walk through the police officers separating the two sides
Walk from the overhead level to the opposite side
What happened in between
The camera didn't catch it
Only after the photograph was filmed that the man had physical contact with the person opposite
It was pulled away by the police officers in time
Mr. Guan, the owner of Hangzhou Greentown Chunlai Fenghua: Because of the problem of the flower box, he directly pulled out the tree and knocked down the box, and all the soil inside was spilled, making it very dirty and messy.
Mr. Guan introduced that the owners crowdfunded the bonsai
That's what he called a flower box
After being placed on the passage from the 14 overhead floors to the public area
On May 1st
Some tenants came to knock down the flower boxes
Videos and photos were also taken of this scene at the time
Video provided by Mr. Guan, the owner: Shoot it, these people just like this, they destroyed our things, this person has to be arrested and filmed.
Mr. Guan, the owner, emphasized again
They place flower boxes on the aisles
Again, the main purpose is for the safety of the children
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: It is a ground parking space on the north side, and there are a lot of cars, cars come and go, and their speed is very fast.
Reporter: Do you mean a car or a battery car?
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: Automobile. And then what else is included, many of them are tenants of 14 buildings, he will ride a battery car into the community, our community is a community where people and vehicles are separated.
Mr. Guan provided a video
It shows that there are tenants riding battery bikes here on the overhead level under 14 buildings
In addition, some owners took some photos and posted them in the owner group
And the text is marked
For example, this photo is captioned
"Public rental housing tenants' tricycles are placed under the corridors of the community"
Another example is this photo caption
"Children in public rental housing lie on the table tennis table in the public area of the community
Parents did not block" and so on
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: The face is not recorded, and I also want to talk about it. Because for our owners, our property fee is 5 yuan, and for them, the property fee is 2 yuan 7 cents 5, so the services brought by different property fees must be different, right? Including things like face services, including things like butler services, these are actually some value-added services, that is, special services, right? But the property didn't say that because they didn't pay the special service fee and didn't let them enter the community, they just didn't want to take two more steps, so they just wanted to walk from the south side of Building 14, so they violently destroyed this flower box.
Questions about strata fees
Last interview
Director Li of the property made an introduction
Reporter: Tenants of public rental housing, how to pay this property fee?
Director Li of Hangzhou Greentown Chunlai Fenghua Property: The government will help them pay the property fee.
Reporter: How many standards?
Hangzhou Greentown Chunlai Fenghua Property Director Li: 2 pieces 7 cents 5.
Reporter: So what is the standard for commercial housing owners?
Hangzhou Greentown Chunlai Fenghua Property Director Li: It's 4 pieces of 5.
2
"Bonsai" is no longer in the way
Whether they can coexist peacefully
Videos and photos provided by the owner
What do tenants think?
Both sides live in the same neighborhood
Whether the contradiction can be resolved?
Is there a best-of-both worlds?
Can it satisfy both parties?
Last time I called us to report the problem
The tenant, Ms. Wei, went to work
She called another tenant, Ms. Wang, to wait for reporters in the community
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: Fortunately, there has been no blockage recently, and there are special guards there every day and night.
Reporter: It's not blocked anymore, is it?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: The government is also actively dealing with it.
Reporter: The landlord just reported to me that some of the tenants may have excesses, is there such behavior?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: It's mainly about words.
Reporter: Verbally?
Hangzhou Greentown Chunlai Fenghua Public Rental Housing Tenant Ms. Wang: This is not one side, it must be two-sided, right?
Reporter: They say that there are still tenants beating landlords, is there such a thing?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: I was not there at the time.
After that, tenants also called reporters one after another
said that there was a verbal altercation between the two sides at that time
Shoved each other a few times
It's not the tenant who beats the landlord
And there were police officers present at the time
If you really hit someone
The police will definitely deal with it
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: I threw this pole down from the balcony on the tenth floor, and it was that day, just downstairs, and everyone was communicating about the problem of this flower box.
Reporter: Did you accidentally drop it or throw it down?
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: We don't know about this.
There are photos in the group of owners
There is a relatively long metal rod on the floor
Mr. Guan said it fell from 14 buildings
Reporter: Is this pipe a clothes pole?
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: Two roots, I don't know what he used them for, there are also on the tree, there is a photo on the tree.
Reporter: Were there any police officers at that time?
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: Yes.
Reporter: How do the police determine this?
Mr. Guan, the owner of Hangzhou Greentown Chunlai Fenghua: Police... I would like to reflect one more situation here.
Reporter: First of all, tell me how the police determined it?
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: The police did not give me a direct explanation, and the police did not give us a direct explanation.
For this matter, some tenants specially called the reporter to explain
Say it's not the pole they threw down
Otherwise, for high-altitude projectiles
How could the police officers present at that time sit idly by?
Mr. Guan, the owner of Hangzhou Greentown Chunlai Fenghua: We also want to enjoy fairness, they pay such a low property fee, we pay such a high property fee, you want everyone to enjoy the same service, then for our owners, this is a very unfair thing.
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: They do spend a lot of money, and we spend less money from the government. But living in a community, people's humanity is like this, they all want to be equal, don't they? are all in a community, look up and don't look down, each has a child, and the child will have to face in this community in the future, and the child will also have self-esteem.
For the videos and photos taken by the owners
The tenant, Ms. Wang, also felt helpless
She said part of the owners
Almost all the time I keep an eye on the tenants
As soon as you notice a problem, you will take a picture of it
It makes the tenants feel very uncomfortable
This further exacerbates the contradictions
For some landlords to ask tenants
Advice on entering the public area from the North Gate
The tenant, Ms. Wang, said:
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: It is indeed troublesome to go around, they also have their concerns, but we also have our concerns, it is best to think of a compromise solution, everyone is satisfied, right?
Reporter: Does the property give you a face entry for this?
Hangzhou Greentown Chunlai Fenghua Public Rental Housing Tenant Ms. Wang: No.
Reporter: Still not, right?
Hangzhou Greentown Chunlai Fenghua Public Rental Housing Tenant Ms. Wang: No.
Mr. Guan, the owner of Hangzhou Greentown Chunlai Fenghua: It was before us, when we entered face recognition, it required that the owner and the real estate certificate must be consistent, so it can be entered. For them, they don't agree.
The landlord, Mr. Guan, advises tenants of public rental housing
You can use the tenant's room card
After identity verification, enter the public area through the north gate
Mr. Guan, the owner of Hangzhou Greentown Chunlai Fenghua: The room card mentioned by the property manager refers to the room card of the tenant of their public rental housing, so with his room card, it can be determined that he is a tenant of the public rental housing living here, so after this identification, the security guard will let him enter the hall through the north gate.
Reporter: It is inconvenient to enter through security verification, is it okay?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: As long as you can go in, you can do it, not to mention us.
Reporter: Did they let you in?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: For the time being, we basically did not go through this door.
Reporter: You haven't tried it yet, have you?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: I haven't tried it.
Reporter: Because now that the flower box has been moved, it is possible to go like this.
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: You can go normally.
Mr. Guan, the owner of Hangzhou Greentown Chunlai Fenghua: In the planning of the community, the entrances and exits of the 14 buildings are in the north, that is to say, the south, not the entrances and exits of its planning, so we think that based on a more harmonious way, if the owners of all 14 buildings want to enter the community, we will enter from the north gate of the community, and this property is also agreed, and our owners are also recognized.
The reporter visited the community again
I found that those bonsai that were more than one person tall were still there
But there was a gap
The passage under the overhead layer was not blocked "to death"
Street IMIS officers are still on duty at the scene
The tenant, Ms. Wang, thinks
Some landlords insisted that tenants enter through the north gate
Do not allow everyone to pass through the overhead passage under the 14 buildings
Go straight to the public area
It's deliberately diaphragmatic to people
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: My personal suggestion, I feel that it is better to coexist peacefully.
Reporter: How can we achieve peaceful coexistence?
Ms. Wang, tenant of Hangzhou Greentown Chunlai Fenghua Public Rental Housing: I have a limited education level hahaha, but I always block our road, which is always wrong, no matter which aspect it is, it is definitely not right.
3
Smoothing the "diaphragm" in the heart
It takes a lot of work
Spring to Fenghua Community
It is a product of the stage
When the developer acquired the land, it was agreed to build a batch of public rental housing
It is delivered in one piece with commercial housing
Nowadays, there is a conflict between some landlords and tenants of public rental housing
I guess no one expected it
Is there a way to do that
Resolve the contradictions between the two sides
What about removing this kind of "diaphragm" in the heart?
The reporter suggested that the relevant departments should find out
Ms. Wang, a tenant, said she would pick up her children from school in the afternoon
I won't go
Mr. Guan and several other owners
Rushed to Hangzhou Public Rental Housing Niutian Management Service Center
The staff helped to contact Director Zhang
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: Do you have any management measures for them here? Is there a way to get rid of them?
Director Zhang, Hangzhou Public Rental Housing Niutian Management Service Center: First of all, this tenant is renting here, he must be in line, he has to apply for a security qualification, and after having the security qualification, he can live here, which means that he is in line with our security status. So if you want to clear him, it will eventually be verified by the housing management department, whether he has the identity of living here, and this qualification must be applied for by the qualification department.
Mr. Guan, the owner, took some pictures of the owners
It was reflected to Director Zhang
Director Zhang of Hangzhou Public Rental Housing Niutian Management Service Center: The property site should be persuaded to him, because there are properties in the management of the site, if there are difficulties in property management, then our management service center will also cooperate with the property to manage the tenant. So go up to the next level, what you just said, if there is intimidation, or if there is any destruction of public property, I think this is a public security incident, which can be dealt with by the relevant public security department. I think this was also made clear to everyone when I was coordinating on the spot.
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: What are the permissions of tenants of public rental housing? Is it all the facilities in the community, can he enjoy it? Or do you enjoy some basic packages.
Director Zhang, Hangzhou Public Rental Housing Niutian Management Service Center: First of all, this community, all public areas are for all tenants, and this does not distinguish between commercial housing owners and public rental housing owners, which have relevant regulations.
Mr. Guan, owner of Hangzhou Greentown Chunlai Fenghua: So for example, can they enjoy this clubhouse, the clubhouse under the 9 downstairs, and this swimming pool?
Director Zhang, Hangzhou Public Rental Housing Niutian Management Service Center: If the club and swimming pool are in the public facilities, then everyone can enjoy them. Of course, there is a problem of service fees, for example, the swimming pool you just said, or there is a courier to the door, some services, this is as a value-added service, if our tenants want, they can also buy from the property company, it is not included in our property fee, which is equivalent to your commercial housing owners, pay more part, may be value-added services, this is not included in our service fee.
Reporter: Director Zhang, excuse me, now that I'm a reporter from 1818 GoldenEye.
Director Zhang, Hangzhou Public Rental Housing Niutian Management Service Center: Hey.
Reporter: When we launched this commercial housing and supporting this public rental housing, did we expect this contradiction to occur?
Director Zhang of Hangzhou Public Rental Housing Niutian Management Service Center: I can't answer you, because this community is not the first community with public rental housing in commercial housing, so if there are these situations before, this house has been informed when it was sold at that time, and there is a proportion of public rental housing, and this is one. Second, if there is no public rental housing ratio, there may be no price in the house at that time, and there will be no price in their pre-sale, and there may be some difference in housing prices.
Director Zhang means:
Owners, don't always feel that they are at a loss
Greentown Spring comes to Fenghua precisely because it is matched with public rental housing
The room rate is relatively favorable
He also stressed
I do not agree with the practice of some owners blocking the passage with so-called flower boxes
Director Zhang, Hangzhou Public Rental Housing Niutian Management Service Center: So such a good environment needs to be maintained by everyone, you said that there are some artificial in it, whether it is a soft partition or a hard partition, then this community will not be the same, and it is different from the original design. I don't go up to any fire fighting, this kind of destruction of the original structure, I just from the sense of living experience, whether it is public rental housing or commercial housing, if artificial partitions are carried out, both sides will lose.
Director Zhang said that it is not terrible for the contradictions to be exposed as soon as possible
The key is to figure out how to solve it
With the help of 1818 GoldenEye's interviews and reports
He would like to appeal to all parties
Director Zhang, Hangzhou Public Rental Housing Niutian Management Service Center: Such a beautiful living environment, this is needed by both parties, it should be said that all parties to jointly maintain, which includes not only our commercial housing owners, but also our tenants, but also including property, including our public rental housing management units and territorial communities, this is everyone to work together, to maintain such a good environment, this is the original intention of all our work. This is also to ask everyone, whether it is the owner or the tenant of public rental housing, please rest assured, we will also carry out an irregular management of this community.