Ms. Deng reflected
After the child comes home from the swimming pool
I had a fever that night
It was later found to be infected with the virus
She suspected it had something to do with the swim
Ms. Deng: After the tour on April 20, the child had a fever of more than 39 degrees at about 10 o'clock in the evening, so we immediately went to the hospital, it was an adenovirus infection. I was treated in an outpatient clinic for several days, and I have been suffering from a high fever. After that, we were hospitalized, with a maximum of 40.5 degrees, and the fever lasted for about six or seven days.
This swimming pool is located in Dingqiao, Hangzhou
Ms. Deng said the child is 5 years old
Swimming here all the time
She provided a medical certificate issued on 29 April
Diagnosis shows "adenovirus infection, bronchopneumonia"
Ms. Deng: Because of this suspicion, the swimming pool is the area where the adenovirus is more prevalent. There is no such situation in the kindergarten class, and then there is no such situation in the children's community. It seems that there were no other events at that time, but on April 20th, April 12th, and April 7th, I was here every Saturday.
Ms. Deng said
I didn't finish my previous swimming lessons
The course I bought new last year has not been used yet
After this infection
The child has not fully recovered
They don't plan to swim here anymore
Ms. Deng: In December 2023, we spent 16,980 yuan to renew a 50-hour class, so the lesson package is still frozen, that is, the class has not yet started. Then we think that we will refund all the fees for this class and we will not be able to do it. He just said that if you want to refund the fee, he will deduct a 15% handling fee, and we took a look at it.
Ms. Deng said that when communicating before
The staff at the store told her
No other children have been infected
The on-site staff communicated with Ms. Deng individually
UOOJOY Hangzhou Dingqiao Tianjie Store Staff: All people refuse, I don't think there is anything to say about this, then we first of all, you have your responsibility, we can understand, we communicate with parents, then you can report in any way, but first of all, I want to show my attitude here.
The staff said they would not be interviewed
A membership agreement is provided
The p.c. states that this Agreement is non-refundable
If you need to return the card due to special reasons such as the baby's physical illness
You need to go to the store with a valid certificate
A service fee of 15% of the total amount of the card will be charged, etc
Ms. Deng reported the situation to the mall
I plan to wait for further processing results