"I can afford to buy a bottle of mineral water for more than a dozen yuan, but it's not necessary."
"It's not a shame to buy 2 yuan of mineral water, don't laugh at me."
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The incident happened on the D3126 train, and Mr. Yao wanted to buy a bottle of mineral water to quench his thirst because he was thirsty. Who would have thought that Mr. Yao bought 2 yuan of mineral water from the flight attendant, but what he received was an indifferent response and subsequent ridicule. What's going on here?
The "weird" behavior of the flight attendants
Mr. Yao said that he just wanted to buy a bottle of water at that time, but he didn't expect the flight attendant to have such an attitude. Not only did he indifferently tell him that he would have to wait for a while, but he also remained cold after getting the water.
Mr. Yao continued to ask the flight attendant about the price of the boxed lunch, and the answer was that the lowest set meal cost 46 yuan. He then asked if he offered a vegetarian option, but the flight attendant was impatient, answered "no", and turned away.
What's even more excessive is that the flight attendant actually pointed in the direction of Mr. Yao while talking and laughing with other colleagues, with a mocking expression on his face. This behavior made Mr. Yao feel angry.
After Mr. Yao was embarrassed and dissatisfied, the restaurant foreman of the D3126 train came forward in time and apologized to Mr. Yao. The foreman explained that the flight attendant involved was a newcomer who had just joined the team, so don't mind.
Netizens are hotly discussed: 2 yuan of water is also discriminated against?
As soon as this incident came out, it quickly aroused heated discussions among netizens on the Internet.
Many netizens have said that buying 2 yuan of mineral water on the high-speed rail can be ridiculed?
Some netizens expressed their support for Mr. Yao, believing that everyone has the right to choose their own consumption level and should not be discriminated against because of this.
Some netizens exposed the inside story of the sale of high-speed rail goods, saying that low-priced goods are not common on high-speed rail, and the flight attendants may deliberately not sell them because of performance pressure.
Official response: There is indeed 2 yuan of water, but the quantity is limited
In the face of netizens' questions, 12306 customer service responded. They said that there is indeed 2 yuan of mineral water sold on the high-speed rail, but the specific amount depends on whether the dining car staff of each train is sold out.
The customer service also revealed that since the sale of goods on the high-speed rail may be outsourced, the flight attendants may give priority to high-priced goods when selling.
Although this response explains part of the reason, it also raises more questions among netizens about the pricing of high-speed rail services and goods.
Reflection: High-speed rail services should be more humane
This incident is not only a simple consumer dispute, but also a test of the quality and humanization of high-speed rail services. As a member of the service industry, flight attendants should respect the choices and needs of every passenger, and not discriminate or ridicule passengers because of performance pressure or other reasons.
As a modern means of transportation, high-speed rail should be more reasonable and humane in terms of commodity pricing and service quality, so that passengers can feel more comfortable and convenient during their journey.
Conclusion: Respect and understanding
In this era of rapid development, we should learn to respect and understand others. Both consumers and service personnel should treat each other equally and kindly.
I hope that this incident can arouse more people's attention and reflection, and only in this way can we jointly create a harmonious and beautiful society.
Finally, I would like to ask you, who has ever bought 2 yuan of mineral water on the high-speed rail? I really haven't seen it.