Amniotic water ruptured and there was no way to ask for help, and the hospital security sparked heated discussions
At the moment when a pregnant woman is most in need of emergency help, the work attitude of a hospital security guard has become the focus of speechlessness. This incident has exposed the crux of some of the basic professional ethics that should be expected of the post.
What happened:
At 5 a.m. on May 11, Mr. Zhu, an expectant father in Nanjing, rushed to take the wife of a pregnant woman whose amniotic water had broken to the Jiangsu Provincial Maternal and Child Health Hospital. But when he drove the car to the entrance of the hospital, a roadblock at the intersection blocked the way. When Mr. Zhu saw that there were people in the security booth, he asked for help to explain the situation, hoping that the other party could open the barricade.
Unexpectedly, although the security guard heard the cry for help, he just raised his head and glanced at it hastily, and then played with his mobile phone by himself, ignoring Mr. Zhu's words at all. Mr. Zhu had no choice but to get out of the car and run into the hospital to seek the help of a nurse, and finally managed to get the security guard to reluctantly open the barricade.
What is even more infuriating is that after Mr. Zhu drove the car out of the hospital, the roadblock was re-blocked. This time, no matter how Mr. Zhu honked the horn and turned on the lights, the security guard ignored him and reluctantly showed up until passers-by knocked on the window to remind him. In the face of Mr. Zhu's questioning, the security guard responded confidently, "Don't you have any hands?" Can't open it yourself? “
Depth Analysis:
This incident sparked heated discussions, and netizens condemned the work attitude of the security guards. As front-line staff in hospitals, the primary responsibility of security guards is to provide convenience for patients and their families, and to ensure that critically ill patients can receive medical treatment in a timely manner. However, the security guard ignored the patient's request for help, was negligent in his work, and was seriously derelict in his duties, resulting in the delay in seeking medical treatment for the mother.
As a highly humanized place, the security guard, as the first line of defense to guard the gate of the hospital, has a great responsibility. Once the work is sloppy and sloppy, it is very likely to cause irreversible consequences. In addition, the cold response of the security guards also insulted the dignity of patients and their families, and violated professional ethics and the original intention of humanistic care of medical institutions.
Although the hospital has communicated with the family members and asked the security guards involved to apologize in person, this incident warns us that it is necessary for relevant units to strengthen professional ethics training and daily management of front-line employees, so that employees can realize the importance of their positions, always keep in mind the purpose of serving the people, and warm thousands of families with high-quality services.