During the May Day holiday, Mr. Chen drove his children to Shanghai to play
On May 3, when passing by Jiaxing Haiyan halfway
Going to take a night off
I booked the Radisson Vega Hotel
The room rate is more than 430 yuan
After checking in, I used the water dispenser in the room
Mr. Chen: It's in this bottle, and this cap is on top of it, and it's directly upside down.
Reporter: It's a bit like a simple water dispenser.
Mr. Chen: It was just such a water dispenser, and the water level was quite full at that time. I think if we stayed, the hotel must have been a new room attendant, because there was no other thing to drink in the room, we couldn't help it, and we were thirsty at the time. After drinking it, I found that the first sip, I felt that my mouth was a little salty, and I felt that the taste was a little wrong, and if I had been exposed to 84 disinfectant, it was a bit of that smell, the smell of hypochlorous acid, but I was not 100% sure. Then I asked the hotel to take this disposable cup, I thought the disposable cup might be a little better, but the taste was still the same.
Mr. Chan said he called the police on the spot
The police sealed and took away the bottle of mineral water
But I kept an eye on myself
Pour a small bottle out in advance
The reporter sniffed
It does have the smell that Mr. Chen described
Included is a water dispenser and a ceramic cup provided by the hotel
All have a similar smell
There were also two bottles of mineral water on the table that the hotel later offered
The scene also smelled and there was no abnormality
Mr. Chen: Because I was alone with my children, I didn't feel very uncomfortable myself, so I didn't go to the hospital that night. It's a slight burning sensation in the throat and mouth, and a little burning in the stomach.
The next day, Mr. Chen went to the hospital for a check-up
Two indicators are on the high side
The diagnosis is: hepatic insufficiency
Mr. Chen: The doctor said that this thing is not accurate, it may be caused by drinking this, or it may be caused by other reasons, so I said what to do with the burning sensation of the stomach, including the larynx, and the doctor said that I should do gastroscopy laryngoscopy.
Reporter: Did you do it?
Mr. Chen: I didn't do it at the time, it's not that I didn't do it, I also said that you can do it for me, and the local doctor said that this should be done by appointment, at least three or four days later.
Reporter: Did he smell any water for you at that time?
Manager Yuan of Radisson Vega Hotel Jiaxing Haiyan: I should have heard of it.
Reporter: What about you sniffing it?
Manager Yuan of Radisson Vega Hotel Jiaxing Haiyan: We smell the specific words, how to say it? We have so much water, our suppliers have come, the original batch of water has been tested, and it is all fine, including our opening to the present, the other rooms are good. So, what kind of situation, in fact, you let us judge, we can't say.
Manager Yuan said that there is indeed disinfectant in the hotel
But it's all used to clean the workshop
It will not be used when cleaning the guest room
There has been no investigation into why there is such a smell in the room
Mr. Chen: After the Municipal Supervision Bureau came over, he said that after the water was opened, they could not test it, and even if it did, it would not have legal effect. At present, my appeal to the hotel is like this, after all, I am an adult, and a five-year-old child, we all drink this water, in fact, we also have some worries about our own body, and the dose of the child is less than mine. Ask the hotel to give us medical compensation, there are still many items that have not been checked, all of them are required to be checked, and if there are other words, the room rate must be waived, and the other economic loss expenses of the trip, including mental damages.
Reporter: Have you ever calculated?
Mr. Chen: The calculation is about 20,000 yuan.
Manager Yuan of Radisson Weijia Hotel Haiyan: The guest came to our hotel, and something unpleasant happened, whether it was our hotel or me, I also apologized to you. Because in view of this matter, it cannot be determined that it is our responsibility, not completely our responsibility, and it is not clearly identified, this is up to the relevant departments, not me, and secondly, we have legal counsel.
In the afternoon, Mr. Chen gave feedback
Under the coordination of the street and the functional departments
He and the hotel have reached an agreement
No further pursuit of this matter