The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
author：Today's Malatang
The more troublesome it gets, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense
Recently, a female consumer found obvious spray-like stains on the crotch of the product when she bought disposable underwear. The consumer then contacted the merchant's customer service, hoping for a reasonable solution. However, the response of the customer service has left consumers disappointed and dissatisfied.
According to the consumer, after receiving the disposable underwear, she found that there were obvious stains on the crotch of one of the underwear, which was very conspicuous in the shape of a jet. She suspected that it was a product quality problem, so she contacted the merchant's customer service. However, the response of the customer service surprised and dissatisfied the consumer. The customer service said that this is only the residual traces of the disinfectant, not the product quality problem, and is only willing to compensate the consumer 10 yuan as compensation.
For this response from customer service, consumers said they could not accept it. Regardless of the cause of the stain, she believes that it is unacceptable for intimate clothing such as disposable underwear to have such a problem. She hopes that the merchant can give a more reasonable solution, such as a refund or a new product.
This incident has aroused widespread attention and discussion on the Internet. Many netizens have expressed their support for consumers' demands, believing that the merchants' responses lack sincerity and responsibility. Some netizens said: "Such product quality problems should not be simply explained by disinfectant residues, not to mention that only 10 yuan is obviously disrespectful to the rights and interests of consumers." Some netizens appealed: "This business should be exposed, so that more people know their service attitude and product quality." ”
According to the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, consumers enjoy a number of rights and interests such as the right to know, the right to choose, and the right to fair trade when purchasing goods. When selling goods, merchants shall ensure the quality and safety of the goods, and shall promptly and properly handle reasonable requests made by consumers. In this case, the merchant's response obviously failed to meet the reasonable demands of consumers, nor did it reflect the respect and protection of consumer rights and interests.
At present, the consumer has complained to the relevant authorities about the matter and seeks further solutions. This incident also reminds consumers that when buying sensitive products such as intimate clothing, they must carefully check the quality of the products to ensure that their health and rights are not harmed. At the same time, it is also hoped that merchants can take consumer feedback and complaints seriously, actively solve problems, and improve product quality and service levels.
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
The more noisy it is, the bigger the trouble! The woman bought a stain on the crotch of her underwear, and the customer service responded that she was willing to compensate, but netizens broke the defense Recently, a female consumer found that the crotch of the product was obvious when she bought disposable underwear
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