Who gave the conductor the courage to say that Shandong was poor?
The open-mouthed mouth caused the anger of the people of the whole country: "A public apology must make him lose his job!" ”
On May 6, on the train from Fengtai in Beijing to Hangzhou, because of the conductor's words, the K1109 train was directly on the hot search, and at the same time, the comment area of railway 12306 fell instantly, with more than 50,000 people leaving messages.
The official finally replied: "It will be dealt with in accordance with relevant regulations." ”
What the hell is going on? You can get on the hot search by taking a train
On this train, there were many passengers without seats standing in the carriage, and the conductor was very difficult to pass through the crowd to check his ID card, probably in a depressed mood at the time, and said casually: "Shandong people are poor and can only take the train!" ”
At this time, a young man heard the conductor's shocking remarks and felt very dissatisfied, holding up his ID photo to directly refute:
"Do you say that Shandong people are poor, Shandong people are poor?"
After the Shandong compatriots on the train heard that their hometown was hacked, they were very angry and blamed the conductor one after another.
The conductor saw that the situation was not right and turned around and left, and the young man saw his operation and strongly asked the conductor to call back the employees involved to apologize to the people of Shandong.
At the same time, another big brother in a dark coat also raised his mobile phone:
"As a citizen of Shandong, I didn't say anything, and the evidence has been recorded."
As the matter got bigger and bigger, the conductor was probably frightened by this battle, and hurriedly folded his hands and bent down to apologize:
"I'm sorry, Shandong people are not poor! I apologize to the passengers for what I just said, do you agree? ”
For this insincere apology, the passenger did not want to entangle with him anymore, and the conductor then left in disgrace.
It can be seen from the video that the conductor did not sincerely apologize for his inappropriate remarks, but only compromised in order to keep his iron job according to the tense situation at the time.
Where are the qualities? Where is humanity?
It's hard to believe that this is a sentence from the mouth of the conductor, as a public official, the conductor's own job should be to serve the people, but on the contrary, he openly excludes Shandong people in public.
Regardless of whether the people of Shandong are really poor or not, an ordinary person who has done such a thing must be responsible for his own negligence, and as an employee serving passengers, he should not be so arrogant!
After the train arrived at the station, the matter ended in reality, but after the video was posted on the Internet, it immediately aroused condemnation from netizens across the country. This conductor scolded not the Shandong people, but all Chinese, and the young people of the whole country could not accept such an insult.
In the official comment area of the railway, it is obvious how angry the Shandong compatriots are:
"What about the conductor? Is there still a regional black in the 21st century? ”
"Can the poor in Shandong still take the train?"
It's really hurtful.
This kind of behavior that is not conducive to internal unity and has a bad impact must be severely punished, seeing that compatriots have been wronged so much, netizens from other provinces have also stood up to support Shandong people:
"The first time I heard someone say that Shandong is poor."
"Scolding the people of Shandong, the four provinces of mountains and rivers will not agree!"
With the fermentation of the incident, the official customer service of the railway also replied to netizens:
"We will check the feedback from passengers, and then report the actual situation to the leadership for investigation and processing."
But the hospitality of Shandong is really not poor!
In 2023, Shandong's GDP will exceed 9 trillion yuan, and its total grain output will rank third in the country.
Some time ago, he cultivated green onions that are taller than people, sweet potatoes that can be carried by two people, and steamed buns that are bigger than his face.
Grow the people's grain in a down-to-earth manner, and seek benefits for the people, Shandong has never been ambiguous, and the food is in hand, and everything is not worried.
Qingdao in Shandong Province has been rated as the city with the highest happiness index in the country.
So Shandong is really not poor, it's just too low-key!
There are even Shandong netizens commenting: "When did the people of Shandong fail to support when difficulties were encountered across the country?" ”
Indeed, during the epidemic period in the past few years, Shandong gave full support and directly sent 7.21 million masks, 140,000 sets of protective clothing, and 1,867 tons of agricultural products to various places.
I have to say that the people of Shandong are really good!
The matter has been fermenting for so long, and it is indeed time to give an explanation to the majority of netizens, otherwise public opinion will be difficult to settle, and such incidents will occur frequently in the future.
Here's the follow-up:
Regarding the incident of inappropriate remarks made by train conductors on the train, the Shanghai Railway Bureau issued a notice on May 7, saying:
"After learning about what happened, I quickly verified the situation, and according to the investigation, the conductor Zhang did have unethical words during his work.
We make a sincere apology on behalf of all employees, and will seriously deal with the person involved, Zhang, the staff also feels very sorry and regretful for their remarks, and hopes to be forgiven by netizens across the country. In the future, we will train and educate all staff and strive to improve the quality of service. ”
It wasn't until this apology announcement came out that the angry netizens were calmed down a little.
The train is not only a means of transportation, but also carries the feelings of compatriots from all over the world.
As a service person, someone did a better job than the conductor involved.
Some time ago, someone in Chongqing suggested prohibiting peasant uncles from carrying baskets on the subway, which caused heated discussions on the Internet:
Some netizens complained about Chongqing Metro on the grounds that these farmers' baskets would damage the subway floor and affect the city's appearance, and even suggested that these farmers carrying baskets should be prohibited from carrying the subway.
Chongqing Metro officials responded to this incident:
"As long as the passenger's belongings are reasonable and compliant, the staff will not stop them. Even if a passenger finds that the food of the elderly in the basket has a peculiar smell or disturbs other passengers, the staff will deal with it in time. ”
Netizens praised Chongqing Metro's heartwarming reply:
"Chongqing is a city of love."
According to the locals, the train that was complained about has always been called the "back basket line".
In the morning, this subway will usher in many people with vegetable baskets or flat shoulders on their backs, which are filled with local freshly picked fruits and vegetables, and go to the downtown area of the city to sell vegetables.
Before even arriving at the station, it was snatched up by the passengers in the carriage, and even the staff would come to cheer. When entering the station in the morning, the staff will also do their best to help the elderly carry baskets and vegetables to help them enter the station quickly.
With this "basket line", there is a lot of laughter and fireworks in the carriage.
CCTV even praised it: "Chongqing is a city with temperature, which can accommodate both white-collar workers working in office buildings and people farming." ”
Whether it's a train or a subway, the purpose is to serve the people. The warm-hearted approach of Chongqing Metro is worth learning from the conductors involved.
Summary:
The staff involved in the black area on the train should indeed reflect on the fact that no matter what position or identity, we are all compatriots.
As a service personnel whose job is to make a living for the people, and more follow the purpose of work, as a Chinese, we should also shoulder the heavy responsibility of national unity.
Information sources:
The original article was published on the official Weibo of the Hefei Passenger Depot of Shanghai Railway on May 7, 2024
Hangzhou Daily's Douyin account released a video on May 7, 2024 about "The conductor said that Shandong people are poor".
The video released by Houlang Video Douyin on May 7, 2024 about "The conductor said that Shandong people are poor, and he hurriedly apologized after being scolded by passengers".
The video released by the Central News Douyin account on March 21, 2024 about "some netizens suggested" that the "basket carrying line" is prohibited during peak hours".
News Network Douyin released a video on March 21, 2024 about "Some netizens suggested" carrying a basket special line "It is forbidden to carry vegetable baskets in the morning and evening rush hours".