The big liar has finally shown his fox tail!
Have you ever been deceived by those specious advertising slogans? Fooled by those fanciful marketing gimmicks? As a company that occupies the position of the leader in the telecommunications industry, China Mobile's actions are simply too much! It spares no effort to fool consumers and is on the verge of business ethics.
The root of all this evil starts with China Mobile's monopoly mentality. As a result of its long-term dominance of one dominant power, it began to act recklessly and amassing wealth and profits. It completely ignores the life and death of consumers, and regards profit as the only pursuit. In an environment where there is no competition, it frantically demands expensive tariffs and turns a blind eye to the rights and interests of consumers.
What is the "excessive" way to describe what it does? Let me elaborate.
The most outrageous thing is the behavior of those lawbreakers within China Mobile. For their own selfish interests, they have opened all kinds of value-added services on our mobile phones without our knowledge. If you are the slightest disgruntled and want to refuse to pay? Hmph, there are no doors! They cunningly use technology to make these fees like invisible black hands, stealing large sums of cash from our wallets every month.
But that's just the tip of the iceberg. What's even more outrageous is that these rogue employees have carefully set up countless overlord clauses in their contracts. These trap-like provisions, like a trap set by cunning hunters, are designed to slaughter us, the innocent consumers. They take advantage of our ignorance of the terms of the law and make us unknowingly pay a large amount of unclear fees. This kind of behavior not only flagrantly infringes on our legitimate rights and interests, but also greatly ignores and insults the rights and interests of our consumers.
In the face of such acts, how can we sit idly by? We must unite to defend our rights and interests with the weapon of the law, and let these lawbreakers receive the punishment they deserve. Only in this way can we maintain a fair and just consumption environment, so that every consumer can enjoy the dignity and rights they deserve.
As a leading telecom operator in China, China Mobile has deviated from the interests of consumers in some aspects in recent years. In addition to the disgraceful behavior previously revealed, the company has also launched a so-called "unlimited data" package, which seems to be an enticing offer, but there are deep pitfalls.
Many consumers, especially those with high demand for Internet use, are attracted by the term "unlimited data" and think that they can travel the online world without restrictions. However, this is far from the truth. This so-called "unlimited data" plan will have a speed limit after a certain amount of usage, which will greatly reduce the user's online experience. This kind of wordplay and misleading consumers is tantamount to dropping a bombshell on the sea of consumer trust, which is heartbreaking.
What's even more chilling is that this kind of behavior of China Mobile is not an isolated case. From a series of previous incidents, we can see that the company's disregard for consumer rights and trampling on business ethics has become a norm. Tens of millions of consumers, including lonely elderly people, hard-working workers and poor families struggling to make ends meet, have fallen victim to the company's profits.
The upright old man of the People's Daily couldn't stand it anymore, and finally took up the case fiercely, and suddenly called out all kinds of illegal acts of stopping and moving. This deterrent effect is really too great, and it scared the middle movement so much that it almost jumped, and it was suddenly lost, looking for ways to remedy it everywhere, trying to save some face.
China Mobile, as a giant in the domestic communications industry, has launched "reform" measures in recent years, such as reducing tariffs, simplifying the handling process, and improving service quality, as if to show consumers its determination to repent and rehabilitate. However, in the eyes of consumers, these so-called "reforms" are more like superficial efforts made by companies to save their image. China Mobile's various bad deeds over the years have long left a deep imprint in the hearts of consumers, and its crimes are so numerous that people cannot easily forgive.
Consumers are no longer newcomers, and they are well aware of China Mobile's past behavior. From the former "overlord clause" to today's "hidden consumption", from the instability of service quality to the continuous rise in tariffs, China Mobile's various behaviors have greatly reduced its trust. Although companies are now shouting reform slogans and trying to win back the hearts and minds of consumers through a series of measures, these measures still seem disingenuous and insincere to many.
In this era of high transparency, it is not enough for companies to win the trust of consumers with superficial reform measures. China Mobile needs to truly recognize its problems and make fundamental changes in order to re-establish its image in the minds of consumers. Otherwise, no matter how hard it tries, consumers probably won't buy it easily. After all, for a company that once disappointed consumers, there is still a long way to go before it can regain trust.
Fortunately, the government finally saw the disadvantages brought about by the monopoly of China Mobile and decided to implement a number porting policy to give consumers the right to choose operators freely. This will undoubtedly intensify the competition between major operators, thus forcing them to focus on improving service quality and truly people-oriented. This reform force from the government has pushed China Mobile to a dead end.