Recently, China Mobile has only set up a business hall in Wenling, Zhejiang, and limited the number of people who can handle number porting every day, which has aroused widespread attention and heated discussions!
Many netizens were outraged by the mobile company's actions. There is only one business hall and only 7 or 8 people are handled every day, which is simply making it difficult for consumers.
This kind of untaking the user is really unacceptable. Netizens expressed their indignation at the mobile company, which made people sigh: "The mobile company is eating melons again this time!"
The mobile company responded that this was due to the complexity of the business and there was no difficulty. However, this way of treating consumers is grossly lacking in integrity and social responsibility.
In the communications industry, the importance of user choice cannot be overlooked, but mobile companies have created various barriers that prevent users from even enjoying basic number porting rights. Such a practice is not only objectionable, but also seriously damages the legitimate rights and interests of consumers.
Regulators should tighten the restraint and accountability of mobile companies and crack down on their violations. The Ministry of Industry and Information Technology (MIIT) has received complaints but does not seem to have made much of a difference, exposing the loopholes and inaction of the regulators.
As the competent authority of the domestic communications industry, the Ministry of Industry and Information Technology (MIIT) should earnestly perform its duties to fundamentally curb the loss of integrity and social responsibility of mobile companies and protect the legitimate rights and interests of consumers.
This fearless and unscrupulous behavior of mobile companies has had a negative impact on the development of the communications industry. Only when the regulatory authorities tighten the constraints and make mobile companies realize their mistakes and correct their practices can we truly protect the rights and interests of consumers and build a healthy and orderly communication environment.
In short, the mobile company's initiative in Wenling, Zhejiang Province has aroused widespread attention and heated discussions. We hope that the regulatory authorities can strengthen restraints, safeguard the rights and interests of consumers, and fundamentally curb the loss of integrity and social responsibility of mobile companies. Only in this way can our communications industry develop in a healthy and orderly manner, so that consumers can truly enjoy their due rights and dignity.