13 Dollars to buy Cartier, aren't you kidding me?
It's really not! 13 knives can really buy Cartier! It's still full of diamonds! It's still from the official website! This bizarre thing happened in the United States... of neighboring Mexico.
Little brother Rogelio Villarreal is a Mexican doctor who, like most straight men, knows nothing about jewelry.
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In December last year, the little brother was chatting on Instagram in every possible way, and suddenly the app recommended him an ad for Cartier.
What piece of jewelry can be sold for so much?!
Curious, he clicked on the ad and began browsing Cartier's official website.
Like everyone else, the page is full of unaffordable things! handbags, watches, necklaces... Each item is priced at least a few thousand dollars.
However, in the midst of the lightning, the little brother noticed a pair of earrings: a slender rose gold ear clip, set with 142 diamonds of 0.51 carats.
It's beautiful!
Of course, that's not the point, but the point is that its price is particularly impressive among the luxury goods, selling only for 237 Mexican pesos, or about $13.94. ($11,600 on the U.S. website)
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Little brother at that time
Is it so cheap? Could it be that the price is wrong? Then why don't you buy it quickly?!
So, he immediately did what all of us would do: bought them! Or two...
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To make sure his credit card wouldn't stab, he also used PayPal to make the payment.
The order information shows that he should receive the item around December 12, 2023. The little brother is going to give them as a Christmas gift for his mother, and his heart is beautiful.
"I'm excited," he says, "especially for my mom, those earrings are for her." ”
However, things did not go as smoothly as expected. Soon, Cartier realized his mistake and began to perform all kinds of maneuvers...
A week after the next order, Cartier first sent an email to the little brother, saying that the earrings were out of stock, and hoped that the little brother would take the initiative to cancel the order.
Of course, the little brother didn't agree, and if he doesn't have the goods, wait until he has the goods!
But soon, he began to receive calls from representatives of the Cartier company.
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They told the little brother that the earrings he had ordered were not at the right price, so Cartier wanted to cancel the order. In return, they will give the little brother a gift - a free bottle of Cartier champagne and a leather notebook.
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If the little brother agrees, he needs to sign an agreement, and then this matter will be considered a happy ending.
Agreement Documents:
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But the little brother always felt tired in his heart, if their operation to cancel the order was reasonable and legal, then why did they still ask him to sign the agreement?
So, the little brother looked through the official website of Cartier Mexico and found the terms of sale. The clause states that any shopping dispute can be referred to the Mexican Federal Consumer Prosecutor's Office (similar to the U.S. Federal Trade Commission, China's consumer association) for "mediation."
He complained to Mexico's federal consumer protection agency, Cartier.
According to media reports, after Xiaoge's complaint, the consumer agency has already summoned Cartier for mediation, and the government has tried to mediate several times to reach a settlement agreement.
Agency officials said they could not disclose information about ongoing cases. However, public information shows that on February 29, 2024, the first hearing was held on the incident.
At the hearing, the little brother brought videos and photos as evidence to prove that he bought the two Cartier earrings for $13 through normal channels and methods.
But Cartier did not attend that day. As a result, the Consumer Agency scheduled a second hearing.
At the same time, the younger brother is worried that Cartier may not show up again. So, three days before the second hearing, he decided to make the whole thing public on Twitter.
Lawyer Jorge Zozaya said that if the consumer protection agency finds that a company is at fault, it can impose a fine or other punishment on it, but it cannot force the company to comply with the prices it listed. If the parties do not reach an agreement, either party can sue the law.
On social media, the little brother said helplessly, "If this case is sent to court, it may be beneficial to Cartier." ”
However, the little brother's worries did not happen.
Last Monday, the little brother said that he had received a notice from Cartier confirming that his order would be fulfilled and that the earrings would be delivered to the little brother this Friday.
"War is over.(战争结束了)"小哥在Twitter上写到。
Last Friday, the little brother really received the earrings! Faced with these two hard-won earrings, he excitedly held an unboxing ceremony.
I patted the gift box first, and the carton sealed with wax was full of ceremony
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When opened, it looks like this inside
图片来自Twitter,版权属原作者
Finally, the earrings are coming! The little brother also excitedly put them on his hand and took a selfie.
图片来自Twitter,版权属原作者
Netizens in the comment area are hooked!
Boom, brother, they are a symbol of the defeat of this capitalist company.
It's supposed to be yours! You didn't let them get away with it!
This red seal is supposed to have been made with the blood of the man who mismarked the price...
Netizens also gave the little brother P...
In addition, some netizens told the truth about Cartier's sudden change of sex and willingness to fulfill orders.
Obviously it was their mistake, and it would have been much cheaper to deliver the earrings than to pay a hefty fine, and only he was the only purchaser, otherwise fines and complaints would have piled up.
Anyway, congratulations to the little brother for finally persevering and getting his own loot!
BTW, as of now, there is no online purchase option on the page of Cartier Mexico, only telephone consultation or in-store service.
That is, they turned off the sales function on the site after the incident ...
That said, it's not uncommon to mislabel prices, especially for unwary Americans. There are often unbelievable prices in the supermarket...
In 2010, 6pm.com, a well-known shopping website in the United States, had a six-hour price error, during which all the items on the website were sold for $49.95, and the company estimated that it lost $1.6 million.
However, 6pm.com executives said that consumers do not have to cancel their orders, and the company will bear the losses this time.
Let's just say, this is not much more generous than Cartier...