A notice to the majority of tourists and friends
Tourists and friends:
With the "May Day" and Dragon Boat Festival holidays approaching, you are sincerely welcome to choose to travel to Xiangyang, feel the land infiltrated by the Han River, and listen to the endless poetry of the endless singing of Da Xian Mountain.
In order to ensure that the majority of tourists have a good travel experience during the Xiangyang period, the Xiangyang holiday tourism market management team will gather the strength of all parties in the city to serve everyone wholeheartedly. The majority of tourists encounter problems and difficulties in the process of travel, the relevant responsible departments (units) of our city will arrange special personnel to solve them for you. If you encounter problems, you can directly call the 12345 government service convenience hotline, we will deal with it in a timely manner, if you encounter the 12345 hotline busy and busy, you can also directly call the relevant functional departments to facilitate the number, and the departments will solve the actual problems for you in a timely manner.
Liu Xiukong's merits are all over the world, and Meng Shimi's words are famous for thousands of years. The legendary beauty of Xiangyang welcomes guests from all over the world. We will greet the guests with the greatest enthusiasm, and will strive to implement the work in detail with the most sincere attitude. We will make every effort to improve the quality of tourism services, so that the general public and tourists can eat at ease, live comfortably, travel at ease, travel smoothly, buy satisfactorily and have fun in Xiangyang!
Xiangyang City Holiday Tourism Market Management Work Office
April 29, 2024
When you find that there are service quality problems in scenic spots, travel agencies, tour guides violating laws and regulations, and star-rated hotels do not provide services according to standards, please call the convenient telephone number of Xiangyang Municipal Bureau of Culture and Tourism: 3511627;
When you encounter difficulties or problems when playing in Xiangyang Ancient City and Longzhong Scenic Area, please call the convenient phone number of Xiangyang Ancient City (Longzhong Scenic Area of Xiangyang City) Management Committee: 3592235;
When you find that there are illegal behaviors such as violating the regulations on clear price marking, price fraud, disrupting market prices, operating without a license in tourist shopping places, and operating counterfeit and shoddy goods in the process of accommodation, shopping and catering, please call the convenient telephone number of Xiangyang Market Supervision Bureau: 12315;
When you have any doubts about the implementation of government pricing matters and related policies related to the tourism market, please call the convenient number of Xiangyang Municipal Development and Reform Commission: 3513958;
When you have a dispute in the process of accommodation in supermarkets, restaurants, and business hotels (non-star hotels), please call the convenient telephone number of Xiangyang Municipal Bureau of Commerce: 3452794;
When you find that the public toilet facilities around the tourist attraction, the road environment is poor, the parking lot is difficult to open, and there are "wandering vendors" around the scenic spot, please call the convenient phone number of the Xiangyang Urban Management Law Enforcement Committee: 3222583;
When you find "black" and "black motorcycles" around stations, squares, and hot spots, taxi refusals, stealing passengers, and other violations of laws and regulations, please call the convenient number of Xiangyang Transportation Bureau: 12328;
When you have traffic congestion, social order chaos, hotels and other special industries in key tourism areas, please call the convenient number of Xiangyang Public Security Bureau: 110;
When you have problems in places such as parks, green spaces, historical and cultural districts, and historical building protection, please call the convenient phone number of Xiangyang Housing and Urban-Rural Development Bureau: 3250069;
When you encounter difficulties or problems when visiting agricultural sightseeing picking gardens and rural tourism, please call the convenient number of Xiangyang Agriculture and Rural Bureau: 3018517.
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Xiangyang Municipal Administration for Market Regulation
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Circular on regulating price behavior during the "May Day" period
Notice on regulating price behavior during the "May Day" period
The "May Day" holiday is approaching, and consumer demand for tourism and catering will be released intensively. In order to further standardize the market price order in our city, comprehensively regulate the price behavior of tourism-related markets such as hotels, homestays, catering, transportation, and scenic spot tickets, create a consumer environment of integrity and civilization under the rule of law, and effectively ensure that the people spend a safe and peaceful festival, the Xiangyang Municipal Market Supervision Bureau hereby notifies all operators and relevant units in the city on relevant matters as follows:
1. All business operators shall strictly abide by the "Price Law of the People's Republic of China", "Anti-Unfair Competition Law of the People's Republic of China", "Hubei Provincial Price Regulations", "Provisions on Clearly Marking Prices and Prohibiting Price Fraud" and other laws and regulations, operate in strict accordance with the law and operate in good faith, maintain the overall stability of market prices, and consciously maintain market price order.
2. All business operators selling goods and providing services shall strictly implement the provisions on clearly marked prices, and shall indicate the name of the goods, service items, prices and other information in a conspicuous position in the business premises, and shall not provide services or sell goods at a price other than the marked price, and if there is a change in the price, it must be publicized and informed to consumers in advance, and no fees that are not indicated shall be charged afterwards.
3. Where the implementation of government pricing or government guidance price management of scenic spot ticket prices and scenic spot transportation service prices, stations, tourist attractions, etc. parking fees, operators must strictly follow the relevant regulations, the implementation of government preferential reduction and exemption policies, shall not raise prices without authorization, disguised price increases or increase the charging standards;
4. All business entities shall strictly abide by the "Price Law of the People's Republic of China", "Hubei Provincial Price Regulations", "Provisions on Clearly Marking Prices and Prohibiting Price Fraud" and other laws and regulations, follow the principles of fair, legal, honest and trustworthy pricing, legally and reasonably exercise the right to set prices independently, provide consumers with goods and services at reasonable prices, earnestly strengthen price self-discipline, standardize their own price behavior, and jointly maintain market price stability.
5. All business operators must strictly fulfill their price commitments, and must not unilaterally break the contract or raise prices without authorization after the contract takes effect; they must not fabricate or disseminate information on price increases, or use other means to raise prices; they must not collude with each other to manipulate prices and disrupt the order of market prices; they must not use false or misleading price means to trick consumers into making transactions; they must not sell goods or provide services at a higher price than the marked price, and they must not charge any fees that are not indicated; they must not carry out low bids and high settlements, fictitious original prices, false discounts, and Misleading and inducing transactions by means such as vague pricing, and price fraud such as non-performance of price commitments.
6. If the hotel accommodation place provides a charge for room supplies, the scope of the fee shall be indicated in accordance with the regulations. It is strictly forbidden to increase the price in disguised form by shortening the start and end time of room settlement; it is strictly forbidden to forcibly tie in the price of the room and increase the price of the hotel room in disguise; it is strictly forbidden to unilaterally break the contract or increase the price without authorization when the room reservation order is in effect through e-commerce platforms and other channels; if the paid service such as washing and booking tickets is provided, the charging items and charging standards shall be indicated; the "current price" shall not be used for the goods with frequent price changes such as fresh products provided by the hotel catering unit The price of the day or the price of the time must be clearly marked, and the price of all kinds of dishes must be clearly marked in accordance with regulations; dishes and drinks must not use deceptive or misleading language, words, units of measurement, etc., to induce consumers to make transactions. Homemade beverages should be marked with the unit of measurement and price.
VII. Online business operators must not use platform rules, algorithms, data, and other technical means to carry out improper price conduct such as price gouging or profiteering, and must not unilaterally break contracts or increase prices without authorization when pre-ordered orders are taken effect through e-commerce platforms and other channels.
VIII. Online information release platforms should strictly perform their obligations to review authenticity. Earnestly perform the main responsibility for information publication and advertising business activities, ensure that the entity of information release and the content published are true, complete, and effective, and must not publish false or misleading content to deceive or mislead consumers.
9. Business operators who violate the regulations on clearly marking prices may be fined up to 5,000 yuan; those who commit price fraud may be fined up to 500,000 yuan; those who fail to implement the government's guidance and government pricing may be fined up to 2 million yuan; those who raise prices by price hikes may be fined up to 3 million yuan; and those who collude with each other to manipulate market prices and cause commodity prices to rise by a relatively large margin shall be fined not less than 1 million yuan but not more than 5 million yuan if the circumstances are more serious.
Relevant business operators should conscientiously carry out self-examination and self-correction, and earnestly regulate price behavior. All relevant industry associations and chambers of commerce should strengthen the self-discipline of member prices, promote the construction of industry brands, and enhance the competitive advantages of the industry. The market supervision department will strengthen the linkage with the development and reform, cultural tourism, commerce and other departments, timely handle price complaints and reports, and severely crack down on price violations in accordance with the law. For those who still do not rectify after being reminded and admonished, and the circumstances are serious and have a bad impact, the price violations will be strictly investigated and punished and publicly exposed.
All walks of life and the general public are welcome to supervise the price behavior of operators, and if the above illegal acts are found, please call the 12345 and 12315 hotlines for complaints and reports.
(Reproduced without permission)
Source: Xiangyang Cultural Tourism
Reporter: Peng Jing
Braided hair: Liu Peng | Editor: Tang Lixin
Editor-in-charge: He Wen | Review: Wang Yanli