On April 9, a Chongqing netizen posted a video reflecting that her husband was almost "sealed with a knife" when he used Shu Fu Jia soap, and the family has been using Shu Fu Jia, but her husband washed a blade out of the soap when he took a bath.
According to the detailed description of the netizen in the comment area, her husband was taking a bath at the time of the incident and felt a little painful, "I thought it was a wire for washing the pot, and then I washed it with water, and it was completely exposed." ”
On the morning of April 10, the netizen told a reporter from Xiaoxiang Morning News that her husband was fortunately not injured, "I have called 12315, let's find the manufacturer." There was no official reply. ”
The netizen has reported to the police station and received a receipt of receipt, which reads: "The police said that the soap was purchased at a convenience store a month ago, and after using it for a period of time, it was found that there was a blade inside, and the source of the blade could not be determined...... The official report of the situation and make a record registration. ”
The Xiaoxiang Morning News reporter also called Chongqing 12315 on this matter, and the voice prompt said that if it is a non-local enterprise, please contact the local 12315 hotline, and the answering staff said that if the consumer has called the hotline to reflect, there will be staff to contact and deal with it.
The reporter then called the official hotline of Skincare, and the staff said that this situation rarely happens, "Skincare's products have undergone strict quality testing before leaving the factory, and meet the requirements of relevant national health and quality regulations to ensure that the products are safe." He also said that the company has a special public relations department responsible for media interviews and answering media questions, and will transfer the needs of reporters to the public relations department and the person in charge. As of press time, the reporter has not received a relevant reply.