For modern people, bathing is not just a simple way to cleanse the body, but also a way to relax and unwind. Being able to use safe and reliable toiletries is extremely important for every consumer. However, the quality and safety of the well-known toiletries brand Skincare, which has always been trusted by consumers, has once again been questioned.
On May 5, Mr. Yuan, a citizen of Hangzhou, felt a dull pain in his body while taking a bath. At that time, Mr. Yuan didn't care, but in the process of drying his body, he found that there were blood stains on his body. It turned out that it was the use of Skincare soap that led to this result.
"I've been using this soap for years." Mr. Yuan said that he did not use any other toiletries that day, except for the soap. After the accident, he examined it carefully and found that a small sharp object was exposed on the surface of the soap, similar to a razor blade.
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To get to the bottom of the situation, Mr. Yuan tried to pull the small sharp object out of the soap. It was found that it was embedded in the surface of the soap so deep that it could not be picked out. "It's like a little blade, very sharp." Mr. Yuan described.
After examination, the wound on Mr. Yuan's waist was more than 10 centimeters long, and his condition was relatively serious. To prevent infection, he immediately went to the hospital for a tetanus shot. After that, Mr. Yuan also specially contacted the customer service of the sales platform where he purchased the soap, hoping to get a reply. The customer service said that it would follow up with the supplier to investigate and understand.
Afterwards, Mr. Yuan was very shocked. He said he was seriously injured when he just swabbed his waist, and if the blade was a little higher and right at the artery, the consequences would be unimaginable. "I've been using soap for so many years, and I never thought I'd have this kind of problem."
Unfortunately, this is not the first time that Skincare soap products have had a quality and safety incident. As early as a month ago, some consumers reported that sharp blades were hidden in the soap during use.
On April 9, a lady and gentleman exposed on social platforms that when her husband was taking a bath, he also felt a faint pain in his body, and when he asked her to come over to check, the two found that a blade was embedded in the soap.
"We tried to pull it out, but it was so deep that we couldn't take it out." The woman said that the whole family has been using this soap for a long time, and if the child is allowed to find out first, the consequences will be unimaginable.
The two incidents are close in time and in similar circumstances, which makes one wonder if there is a quality problem. As a well-known and long-established cleaning and care brand, the quality and safety problems of products are even more worrying.
However, the relevant person in charge of the Skincare brand responded that he would report the situation to his superiors and actively communicate with consumers, but the specific results were not clear.
Now, with Mr. Yuan's experience being exposed again, the outside world's doubts about Skincare have reappeared. As a well-known brand, the quality of its products should stand up to inspection, why are there frequent safety hazards?
According to the analysis of industry insiders, there may be supply chain management errors and poor quality control of raw materials. Some consumers also questioned whether someone with a heart deliberately joined in, and the public security investigation was needed. In any case, a number of incidents have seriously affected consumers' trust in the brand, and it is imperative that Skincare take strong measures to thoroughly investigate the root cause of the problem.
At present, Skincare is facing a crisis of product trust, and we expect it to take a responsible attitude from the perspective of consumer rights and give an explanation to the public. At the same time, this is also a warning, reminding toiletries companies to attach great importance to the construction of quality and safety, and earnestly fulfill their responsibilities to consumers.
It is believed that through the efforts of all parties, the daily chemical products used by the public will be more secure and reliable, so that consumers can enjoy a healthy life without worries.