A few days ago, the Management Committee of Hefei Longgang Comprehensive Economic Development Zone issued a notice announcing the results of the property management assessment of residential communities in February. Wenyi Famous City bore the brunt of the "Mobile Red Flag", and its service management work was highly affirmed.
In order to improve the quality of service, Wenyimen Mingcheng focuses on the maintenance and transformation of the green landscape of the park, conscientiously carries out the inspection of public facilities and equipment, and strengthens the safety management of vehicle intelligent monitoring system, access control system, security patrol and so on. Starting from the details of corridor cleaning, park cleaning, greening maintenance, and insect pest sanitization, we will effectively improve the community environment and comprehensively improve the living quality of the owners.
At the same time, the service staff of the famous city spared no effort to share the worries and solve problems for the owners, think about what the owners think, and be anxious about what the owners are anxious about. Knowing that Mr. Xiang's home, who lives in Building 15, there was a sudden power outage, and the maintenance personnel immediately went there, not only quickly solved the power outage problem, but also checked other circuits to eliminate hidden dangers. The heavy snow before the Spring Festival made it difficult for the two elderly people living in Building 2 to go out. After learning about it, the customer service housekeeper took the initiative to help the elderly purchase materials to solve their urgent needs. The meticulous work attitude and consistent service enthusiasm have won wide recognition from the owners. In 2023, the Mingmen and Mingcheng Service Center received a total of 24 pennants and 6 letters of thanks.
Winning the "mobile red flag" issued by the competent department this time is not only an honor, but also a spur. Wenyi Service will continue to focus on improving the level of property services, enhance the sense of gain of the majority of owners, and create a clean, tidy, safe and orderly, civilized and harmonious living environment.