Ms. Chen is a member of the Pu Yuan in Tongxiang, Jiaxing
The owner of Zhongtian Jiangnan Mansion
She said that the house was bought for more than a million
Recently, the renovation of the home is almost complete
A total of three or four hundred thousand was spent
She and her husband had planned to move in in January
I didn't expect December 18th
The kitchen pipes are backing up
Ms. Chen: It was 5:28 a.m., and the courier contacted me because we had bought the courier before, and he said that we had all water at the door. Then I hurried back and found that the sewers were all filled with water. The kitchen drain is spewing out like a fountain. The water level in the room is about four or five centimeters deep, which has caused the whole house to be flooded.
Ms. Chen's house is on the third floor
Watch the video from that time
The kitchen sink is filled with murky water
There is also standing water on the floor of the living room
She said that much of the furniture in her home had been damaged
Ms. Chen: The island, and the cabinets, and some baseboards, and the base cabinets, some of which are painted, and then most of them are solid wood, the kind that the whole house is custom-made. Just renovated, not yet occupied, in the stage of ventilation and odor. These walls, all of them have been bulging and returning to alkali, you see these places are all bubbles, and they will rot when you poke them. These baseboards, having already sucked up water, have exploded. Because our baseboard was made of lacquered solid wood, we were also better at that time.
Now, the bottom of the cabinet in Ms. Chen's house
You can see a lot of cracks
She felt that if she had to redecorate these
You'll have to wait for the summer to dry
This means that they are two younger
I have to wait for more than half a year to move in
Ms. Chen: Now the property refuses to admit responsibility, it does not compensate, it does not apologize, and dumps the blame on other owners upstairs. I don't admit that I didn't dredge it regularly. One of the things I want is that the property has to compensate us. The approximate value of our damaged ones is around 100,000.
Ms. Chen provided a video
It was the explanation given to her by the property manager before
Property Manager of Zhongtian Jiangnan Mansion in Tongxiang City, Jiaxing City: Some owners may eat hot pot, and the hot pot oil will be poured down entirely, and when the hot pot oil passes through the pipe, it will solidify in the pipe. Slowly, around the corner, it will become a blockage. In the end, it is to sue all the owners upstairs to protect their personal rights and interests.
Ms. Chen: She said that the stone went in when the owner upstairs was decorating, causing blockage, and that the owner had no quality. I want her to stand up and apologize to us. It's that our group asked her to dredge the certificate, evidence, video or surveillance, but she couldn't get any of them.
Look at the chat history in the owner group
The staff of the property have sent several photos of the work of unblocking the pipes
Some owners said that they couldn't see which building's pipes
There are also watermarks on several photos
Shown is October 12th
The journalist noted
Ms. Chen posted one downstairs
"Warm Tips on the Correct and Civilized Use of Sewers"
If it is said that it is impossible to identify the person responsible after the sewer is blocked
The cost of repairs and losses are shared by the owners of the upper floors
The payment is
Zhongtian Beautiful Life Service Group Co., Ltd. Tongxiang Branch
The time is March 1, 2023
Property Manager of Zhongtian Jiangnan Mansion in Tongxiang City, Jiaxing City: We have passed through it, but now, let me tell you this, I may record the question you asked today, because we have a special news and public relations staff.
The reporter left contact details
No reply was received by press time