Five questions + one picture, read the "Implementation Opinions on Manufacturing Excellent Quality Engineering"

　　Recently, the Ministry of Industry and Information Technology and other three departments jointly issued the "Implementation Opinions on Manufacturing Excellent Quality Engineering" (Ministry of Industry and Information Technology [2023] No. 249, hereinafter referred to as the "Implementation Opinions"). In order to better understand and implement the "Implementation Opinions", they are hereby interpreted as follows:

What is the background of the issuance of the Implementation Opinions?

General Secretary Xi Jinping attaches great importance to quality work, stressing that we should vigorously enhance quality awareness, regard quality as life, and pursue high quality. The "Outline for the Construction of a Quality Power" proposes to carry out the development of advanced standards and promote excellent quality management practices, which provides scientific guidance and fundamental compliance for the quality improvement of the manufacturing industry. At present, the mainland economy has shifted from high-speed growth to high-quality development stage, quantitative growth has reached a plateau period, qualitative breakthroughs are still in the gestation period, manufacturing enterprises have low quality management capabilities, insufficient supply of high-end products, and prominent structural contradictions, restricting the manufacturing industry from large to strong. The implementation of the manufacturing excellence quality project, improve the quality management ability and product quality level of enterprises, and consolidate the quality foundation of "Made in China" is an urgent requirement to speed up the completion of shortcomings and cultivate new competitive advantages, and it is also a practical need to promote the manufacturing industry to move towards the middle and high end of the value chain and accelerate the process of new industrialization.

What is the connotation and extension of excellent quality?

Quality excellence refers to the continuous quality improvement practice that understands, satisfies and exceeds users' perceptions and expectations of quality, and provides users with excellent and attractive quality. At present, a new round of scientific and technological revolution and industrial transformation are developing in depth, and a new generation of information technology is accelerating breakthroughs, triggering profound changes in quality concepts, mechanisms and practices, and endowing excellent quality with more characteristics and connotation requirements of the times. First, the quality management system is more comprehensive. Excellent quality requires enterprises to systematically reconstruct the quality management and product life cycle quality of all employees, all elements, all processes, and all data, and drive the transformation of the quality management paradigm to digital, systematic, systematic, lean, and zero-defect. Second, the momentum of quality development is stronger. Excellent quality requires to improve the adaptability of supply to demand, promote enterprises to plan, control and improve the whole process of R&D, manufacturing, testing, and support, and form a higher level of dynamic balance between demand driving supply and supply creating demand, and promoting enterprises to achieve sustainable success. Third, the digital transformation of quality is more mature. Excellent quality guides the integration and application of a new generation of information technology and quality management, promotes the digital, networked and intelligent upgrading of quality management activities, effectively realizes accurate perception, fine management, lean production, accurate early warning and intelligent control, and enhances the quality management capabilities of the whole life cycle, the whole value chain and the whole industry chain of products. Fourth, the quality performance is more excellent. Excellent quality guides enterprises to release the potential of innovation-driven, shorten the product development cycle, reduce process quality loss, enhance overall business performance, drive economic benefit growth, achieve cost optimization and benefit maximization, and always maintain a competitive advantage in market demand changes and technology iteration.

What is the basis and consideration for the "Implementation Opinions" to classify the quality management capability level of manufacturing enterprises?

At present, the manufacturing industry has reached a critical period from "accumulation of quantity" to "improvement of quality", but a large number of enterprises are affected by the traditional concept of quality, lack of scientific understanding of quality value, unwilling to meet the quality needs and user expectations above the mandatory standards, lack of excellence, the pursuit of excellence of the internal motivation, superimposed industrial chain supply chain quality information opaque, asymmetry and other factors, the lack of quality judgment basis of market players, resulting in the widespread existence of bad money to drive out good money, "Made in China" Quality reform is difficult, always at the middle and low end of the value chain, and does not meet the requirements of high-quality development.

The "Implementation Opinions" proposes to adopt engineering thinking and standardized means to promote enterprises to evaluate the level of quality management capabilities, fully considering the actual situation of enterprises in different industries, different technical conditions and quality foundations, according to the advanced quality management system standards, combined with advanced methods, models and research results on quality management at home and abroad, from low to high in order to be divided into experience level, inspection level, guarantee level, prevention level, and excellence level. It will help enterprises to fully understand and implement the requirements of high-quality development of the manufacturing industry, gradually improve the level of quality management, and continue to move towards the middle and high end of the value chain, help break down the quality information barriers in the market, strengthen information transmission, transmit quality trust, and promote the market to shift from the adverse selection of low quality and low price, and bad money to drive out good money to the positive choice of high quality and high price, survival of the fittest, and give full play to the decisive role of market mechanism in quality improvement.

What are the ways for manufacturing companies to climb to quality excellence?

The "Implementation Opinions" proposes to adopt the planning, implementation, inspection and disposal mode to promote manufacturing enterprises to strengthen quality awareness, build capabilities, digital empowerment and scientific evaluation, and continuously pursue excellence and achieve sustainable success. The first is to enhance quality awareness. Guide enterprises to focus on all employees, all elements, all processes, and all data in accordance with the "Quality Management System Requirements" and other standards, strengthen the orientation of user needs, play the role of top managers, promote the participation of all employees of the enterprise, strengthen the application of process methods, implement continuous iterative improvement, deepen quality evidence-based decision-making, improve the level of relationship management, and enhance the effectiveness of the quality management system by grasping and grasping the system as the guide. The second is to consolidate basic capabilities. Guide enterprises to find the key to the problem, analyze the core of the problem, solve the root cause of the problem, continuously enhance the quality performance, and achieve sustainable success with continuous improvement by comparing the standards such as the "Guide to Achieving Sustainable Success in the Quality Management Organization" and the "Guide to Achieving Financial and Economic Benefits in Quality Management", so as to continuously enhance quality performance and achieve sustainable success with continuous improvement. The third is to strengthen digital empowerment. Promote enterprises to conform to the development trend of the new generation of information technology, empower quality management with digitalization, scientifically judge the digital level of quality management according to the "Evaluation Requirements for the Integration of Enterprise Informatization and Industrialization" and other standards, and accurately grasp the key directions of future development. Fourth, evaluate iterative improvements. Following the principle of "enterprise voluntary, local promotion, positive guidance, and step-by-step implementation", and in accordance with the implementation path of "standard implementation, training, evaluation, and review", guide enterprises to carry out quality management ability evaluation, diagnose problems, identify gaps, determine levels, and stimulate the endogenous power of enterprises by promoting reform, management, and strengthening through evaluation.

What is the application value of the evaluation results of quality management capability of manufacturing enterprises?

For enterprises, the evaluation results can be used as the basis for quality judgment for quality diagnosis and improvement, helping enterprises to better implement advanced quality management system standards, improve quality discrimination capabilities, and accelerate the progress towards high quality and the middle and high end of the value chain. For the industry, through the implementation of the standard evaluation method, enterprises, suppliers and users can be guided to recognize the concept of "excellent quality", adopt the grading evaluation results, transmit quality requirements along the supply chain, drive more enterprises in the upstream and downstream of the industrial chain to jointly implement the standard, and promote the overall improvement of the quality level of the industrial chain. For the government, the evaluation results are conducive to effectively grasping the development of manufacturing quality, dynamically grasping the development trend of manufacturing quality, fully accumulating important data for the effective improvement of manufacturing quality, providing decision-making reference for precise policy, precise guidance and precise service, and providing an important basis for policy support and resource allocation.

Source: Department of Science and Technology, Ministry of Industry and Information Technology