Dress up idle flower beds, maintain damaged facilities, and participate in the "Civilized Shooting" activity...... A reporter from Beijing Youth Daily learned that in order to enhance the cohesion, centripetal force and social identity of new forms of business and new employment groups, Yuetan Street, Xicheng District, Beijing actively guided takeaway and express delivery brothers to deeply integrate into the practice of urban grassroots governance Take the lead in discovering problems, reduce the number of citizen service hotline appeals, improve the efficiency and quality of handling, solve the urgent problems of local residents, and help the "peripheral governance" of the city.
Establish a warm and caring "rest station" in the street
Takeaway riders and courier brothers provide convenience for people's lives. However, as a new employment group, they also face many problems such as hard work, inconvenient life, and difficulty in integration. In order to solve these many problems, Yuetan Street has carefully built 3 "Little Brother Post Stations" in the jurisdiction, and at the same time mobilized 26 communities and more than 30 merchants in the jurisdiction to join the service matrix of Yuetan Little Brother Post Station to shelter them from the wind and rain and realize "two-way running" with warm service. The "Little Brother Station" is clean and tidy, with sofas, hot and cold drinks, charging sockets, emergency medicine kits, microwave ovens, love umbrellas and other items, "one-stop" to solve the problem of "urgency, difficulty and longing" of new forms of business and new employment groups.
Mr. Wang, the courier, said that he went out at 7 o'clock in the morning every day, and did not get off work until 6 or 7 o'clock in the evening. Mr. Liu, a delivery man, has also encountered a lot of trouble, he rides an electric bicycle for nearly 100 kilometers every day, because the battery of the car is old, and the battery needs to be replaced three or four times a day. Now they can not only rest at the post station, but also take advantage of the break to recharge and rescue when necessary.
Soy milk, coffee, milk tea, Lulu...... Recently, all kinds of stomach-warming and heart-warming "little surprises" in the "Little Brother Station" have been placed on the counter, and they can be redeemed at will with points, bringing them a happy "sense of winter ritual". It is reported that in order to further do a good job in the service and care of new forms of business and new employment groups, and enhance the sense of gain and happiness of the little brothers. Yuetan Street Party and Mass Service Center gave full play to the function of "Little Brother Station" to serve new employment groups, added a warm cabinet in the "Little Brother Station", prepared hot drinks such as coffee, milk tea, and Lulu, and combined with the "Civilized Shooting" activity, carried out five points to exchange hot drinks, which improved the enthusiasm of "Yuetan Little Brother" to participate in grassroots governance, and at the same time, sent warm care to the little brothers in winter.
Little Brothers Become "Partners" of Grassroots Governance
"There are potential safety hazards in the high-voltage line near Sanlihe No. 3 Primary School, and the relevant staff are also requested to check in time. "On June 22, when Jin Shuai, the little brother of Shentong Express, found that there were potential safety hazards in the high-voltage line near the third primary school in Sanlihe, he immediately recorded the on-site video, and simultaneously sent the location to the "'Yuetan Little Brother' WeChat group", and the street staff quickly rushed to the scene, so that the potential safety hazards were strangled in the "bud" state. In Jin Shuai's view, it is his responsibility to participate in the "Civilized Shooting" activity, and it is an infinite glory. "The street always thinks about us, and has established a lot of 'little brother stations' to provide us with warmth and services, and we also hope to contribute to the street and contribute to the grassroots governance of the community. As he spoke, a simple smile bloomed on Jin Shuai's face.
At the same time, Yuetan Street closely focuses on the needs of residents for "seven haves" and "five sexes", gives full play to the leading role of party building, takes "civilized shooting" as the starting point, further deepens the work of handling complaints immediately, and establishes a working mechanism of "little brother shooting" before litigation. "We have designated a special person to be responsible for collecting clues in the 'Little Brother Shooting' WeChat group, and will send the sorted clues to relevant departments and communities according to the address, problem, etc., and finally form a closed-loop mechanism to track the completion of the case. According to the relevant person in charge of Yuetan Street, the little brothers reported that the problem was quick and efficient, which greatly improved the efficiency of solving the problem. Up to now, the "Little Brother of Yuetan" has fed back more than 4,700 clues about public facilities, environmental sanitation and safety precautions, and the "Little Brother Shooting" has further moved the sentinel of grassroots governance, effectively extended the tentacles of urban grassroots governance, and truly opened up the "last meter" of social governance.
The little buddies became the "light cavalry" who passed on civilization
As "riders" who walk the streets, the uncivilized behavior of violating traffic rules in order to hurry up and make it convenient often brings unpredictable dangers. "Safety is the fastest delivery", in order to enhance the traffic safety awareness of the little brothers, recently, Yuetan Street led the gathering of forces with party building, invited the "Little Brother of Yuetan" to learn Xi comprehend the spirit of the 20th National Congress of the Communist Party of China, and guided the little brother to take the initiative to learn Xi abide by the civilized etiquette and traffic laws and regulations of the city, and do not go against the road, do not rush and do not speed in the distribution process. After learning and Xi, the "Little Brothers of Yuetan" said: "It is very important to abide by traffic rules, resolutely abandon the bad Xi of traffic violations, always remember to know the danger and avoid danger, travel safely and civilly, and be a civilized traffic leader." In order to actively promote civilized peers and make every effort to create a safe, orderly, smooth and civilized traffic environment, Yuetan Street also actively mobilizes new employment groups to participate in the creation of civilized urban areas, organizes small brothers to participate in the guidance of civilized intersections, advocates civilized travel, and makes civilized fashion blow all over the streets and alleys of Yuetan Street, so that civilized and polite people can enter thousands of households.
"The 'little brothers of Yuetan' have become the mobile 'probes' and new forces of grassroots governance. The relevant person in charge of Yuetan Street said that in the next step, the street will further strengthen the party building of new forms of business and new employment groups, continue to deepen the working methods of "service + guidance" new employment groups, and carry out service care and cohesion throughout the whole process, so that the "Yuetan little brother" has a greater sense of gain, a stronger sense of happiness, and a more secure sense of security, leading the little brother to build a better home and share a better life, and build a social governance community where everyone is responsible, everyone is responsible, and everyone enjoys.
Text/Beijing Youth Daily reporter Ye Wan
Editor/Gao Yan