Recently, the collection of takeaway packaging fees in some KFC stores has been widely concerned, which has triggered heated discussions among consumers on issues such as different standards for takeaway packaging fees and opaque charges. "For a meal of 5 yuan, the packaging fee will cost 3 yuan", "I ordered three skewers and was charged a packaging fee of 6 yuan", many netizens sighed: The takeaway packaging fee hidden on the payment page is not a kind of "assassin"?
Who sets the price of takeaway takeaway fees, and can a unified standard be established?
"Order 3 strings and spend 6 yuan for the packaging fee"
Recently, some netizens in Jiujiang, Jiangxi Province discovered that KFC began to charge a 2 yuan packaging fee.
After checking the KFC home delivery APP, mini program and takeaway platform on the 11th, Zhongxin Jingwei found that KFC has not started to charge packaging fees in Beijing, Shanghai, Guangzhou and other regions.
KFC's official customer service responded to Zhongxin Jingwei on the 12th, saying that the takeaway packaging fee is currently only being piloted in Jiujiang City, and it is uncertain whether the scope will be expanded in the future.
KFC's charging of packaging fees caused heated discussions among netizens for a while, and the topic also caused discussions about takeaway packaging fees.
"Do you rely on the packaging fee to make money from takeaway now?" "I ordered 3 strings and charged me 6 yuan for the packaging fee." ”
The point that many netizens complained about is that many takeaways are obviously delivered together in the end, but they have to charge a packaging fee for each point, which is not a small number.
Netizens complained about the takeaway packaging fee Source: Screenshot of social media
On social platforms, there are countless posts on how to make up for the full reduction of takeaways, how to receive platform red envelopes, coupons, etc., and there are also many discussions about the reduction and exemption of takeaway delivery fees, but takeaway packaging has been "playing steadily" without any room for negotiation.
The reason for this is that the packaging fee is not on the food detail page, but only displayed on the payment page, which many consumers tend to ignore when purchasing meals. Secondly, the standard of packaging fees is different, and the details of the charges are not transparent, such as lunch boxes, plastic bags, and small sauce boxes.
On social platforms, some big Vs have also recently shared the problem of encountering "assassins" in takeaway packaging. A blogger sighed: "Although the extra packaging fee is only a few dollars, this cost is not clear and should not be borne by consumers." ”
Zhu Danpeng, an analyst in China's food industry, told China-Singapore Jingwei that "the takeaway packaging fee is reasonable. The main function of the packaging box is to ensure that the food is protected from secondary contamination during the take-out process and to prevent food leakage. ”
At the same time, Zhu Danpeng also emphasized that there should be a defined scope for the pricing of merchant packaging fees, for example, the packaging box with a cost of one dollar can be charged for two or three for one piece, but the cost of two yuan cannot be charged for a packaging fee of five yuan, which is obviously unreasonable and unacceptable to consumers.
How much does it cost to pack?
In addition to the stacking charge for packing boxes, the price of a single packing box has also caused a lot of controversy.
Some netizens complained on social media, "Order a spicy fragrant pot, fry a few dishes together, and the packaging fee costs 5 yuan, what kind of high-end packaging box is so expensive?"
Netizens complained about the packaging fee of more than 20 yuan for a spicy hot Source: Screenshot of social media
So, how much do most of the lunch boxes and packaging bags used for takeaway packaging cost?
Zhongxin Jingwei inquired about the e-commerce platform on the 11th and found that the wholesale prices of disposable lunch boxes on different platforms are different, and the wholesale store of takeaway lunch boxes with a monthly sales volume of 600,000 shows that the wholesale price of disposable PP fast food boxes with a capacity of 1000ml is 45 yuan/100 pieces, the price of a single lunch box is 0.45 yuan, and the price of a 25ml sauce box is 0.09 yuan/piece.
On another e-commerce platform, the price of lunch boxes of the same material is lower, and the wholesale price of 1000ml rectangular lunch boxes is 98 yuan/300 pieces, or 0.33 yuan/piece. The wholesale price of food-grade plastic bags used to hold lunch boxes is 100 yuan/10,000 pieces, and the combined unit price is 0.01 yuan/piece.
On the takeaway platform, Zhongxin Jingwei found that regardless of the capacity and material, the price of most merchants' packaging boxes starts at 1 yuan, and there is no upper limit for superposition.
Mr. Wang, from Beijing, told Zhongxin Jingwei that he often orders 8 dishes at a restaurant for 71.3 yuan, and the delivery fee is only 0.7 yuan after the reduction of the delivery fee. But compared with these amounts, the packaging fee of 8 yuan seems "out of place". "Although it seems reasonable, 8 dishes and 8 packing boxes cost 8 yuan, but a shredded potato discount is only 7 yuan 9, and the packaging fee is more expensive than the dishes. ”
Mr. Wang said that due to the small volume of dishes in the store, a packing box has a capacity of about 500ml. On the e-commerce platform, the wholesale price of a 500ml capacity packaging box of the same material is less than 0.5 yuan/piece.