If someone asks, did you receive the courier today? How Would You Answer?
Today, express delivery has penetrated into all aspects of people's lives.
Among these express brands, the most familiar are Yunda, Zhongtong, SF Express and JD.com.
Speaking of JD.com, the first thing that comes to people's minds is the group's CEO Liu Qiangdong, who is indeed a legendary entrepreneur, born at the grassroots level, he has overcome obstacles all the way and finally made it to the rich list.
But in fact, in addition to Liu Qiangdong in JD.com, there is another equally remarkable figure, except that he is not an elite executive, but an ordinary courier.
He is Jin Yicai, "Jingdong No. 001 courier".
However, even Jin Yicai was once disheartened by customer complaints, and even wanted to give up his job as a courier.
Fortunately, Liu Qiangdong hurriedly found him, and after a sincere conversation, Liu Qiangdong made a promise to Jin Yicai, which led to the vigorous development of Jingdong later.
What did Liu Qiangdong promise that day? Why did that promise change Jin Yicai's mind? Now, 12 years later, has that promise been fulfilled?
Accidentally became number 001
As a post-80s generation, Jin Yicai, like many people, has no money and no background, and his academic performance is also average.
Naturally, he couldn't get into college and couldn't find a lucrative job.
But no matter how unsatisfactory the world is, his life still has to go on.
In order to support his family, Jin Yicai, who has an average education, has to go to the city to do odd jobs, but this kind of work is not only unstable, but also cannot save money.
Seeing that he is almost 30 years old, Jin Yicai is very anxious.
At this time, a newly opened logistics company crashed into his eyes.
This is 2009, at this time Jingdong began to build a logistics system integrating warehouse and distribution, which is now JD Logistics.
Although he has just entered the new industry, Liu Qiangdong, the boss of JD.com, has made a big wish: "Our competitor is only SF!" ”
At that time, there were not so many express companies in China, but SF Express was already a leader in the industry, but Liu Qiangdong still issued such a "big word" that made people laugh at that time.
The ideal will not be realized for no reason, and the rise of JD.com will not be made in a day.
From a nobody to the three giants in the e-commerce industry, Jingdong can stand with Taobao and Pinduoduo, which is inseparable from the unique logistics system, and when it comes to Jingdong Logistics, we have to talk about Jin Yicai.
Since hearing the worker's mention of JD.com's recruitment of couriers, Jin Yicai has secretly taken a heart.
At that time, couriers were still a nascent industry, and JD was only a small company, and the workers were not optimistic about JD.com, but Jin Yicai had other ideas.
In the past, in order to find a good job, he even went to the small advertisement on the telephone pole.
Although JD.com is not famous, the company's boss is willing to advertise on TV, and also offers high wages and salaries.
When I came to the place where JD.com was recruiting couriers, it was empty, but Jin Yicai didn't care, but continued to participate in the interview.
The attitude of the staff was unexpectedly friendly, and Jin Yicai answered questions fluently with many years of work experience, and successfully passed the interview.
He became a courier and the No. 001 courier of Jingdong Logistics, although it was just a name, it made Jin Yicai more energetic.
The reason why Jin Yicai came to the interview immediately was also because the boss of Jingdong could advertise on TV, and now he unexpectedly became the company's first courier, and the company will not treat himself badly, right?
Maybe the opportunity to make money to buy a house is here!
After joining JD.com, because it was still the start-up period of logistics, Jin Yicai's dispatch volume was not large, and there were only 6 express deliveries a day at most.
However, this does not mean that his job is simple, Jin Yicai feels that as a member of JD.com, he also bears the responsibility of expanding the company's business, so he does not forget to promote JD.com everywhere he goes.
At that time, there were still relatively few publicity methods, and Jin Yicai carried the company's leaflets with him, running logistics and distributing leaflets at the same time.
In addition, due to the scarcity of couriers, Jin Yicai alone is responsible for all the express delivery in Binhu District, Wuxi City, sometimes the two express delivery are dozens of kilometers apart, Jin Yicai rides a small battery car to deliver goods in the cold and heat.
If it's just like this, Jin Yicai doesn't feel uncomfortable, he is willing to endure hardships in order to make money, and he also likes the positive environment in the company.
But a few years later, a sudden incident made Jin Yicai cry sadly, and even had the idea of returning to his hometown.
The sadness shed the man's tears
It was a summer day in 2011, and in the heat of the heat, Jin Yicai delivered a carton of milk to a customer.
But what he never imagined was that the customer refused to sign for the delivery, and accused Jingdong of not conforming to the goods and physical objects, suspecting that the courier had done something.
Jin Yicai was taken aback, and after inquiry, he learned that the outer packaging of the milk company had been changed, and the warehouse was shipped randomly, so the goods were not mistaken.
After the explanation, the customer didn't listen at all, insisting that the goods were wrong, and he would make a complaint phone and let Jingdong deal with it.
The weather was sunny and hot, but it was raining cold and heavy rain in Jin Yicai's heart, and this kind of thing had happened countless times.
The customer thinks it's right, and the warehouse thinks it's right, is it his own courier's fault?
For the sake of the company's reputation and the satisfaction of customers, Jin Yicai had to pay for it himself and bought the kind of milk he asked for by the customer, which resolved the crisis.
But after all, he suffered a loss, and he was naturally very unhappy, and even began to think about whether it was time for him to leave JD.com?
In the two years since joining the company, Jin Yicai has been doing his best to promote JD.com, and the company has gone from only a few couriers to more and more people joining the company.
And these are all the hard work of old employees like themselves, but the old employees have been having a hard time recently.
There are more and more couriers on JD.com, and the delivery area that everyone is responsible for is not as large as in the past, although the number of dispatches has increased, the money earned has not increased much.
Moreover, there are more people, and there will be fewer orders for a single courier, and newly recruited couriers like to grab orders, but Jin Yicai is No. 001, and it is impossible to compete with new employees, which leads to less income.
There are more and more unreasonable customers, and his importance to the company has gradually declined, all of which makes Jin Yicai feel tired and confused.
After returning to the dormitory after a tiring day, Jin Yicai looked at the couriers who were younger and more energetic than himself, talking and laughing, and his heart was full of indescribable loss.
Jin Yicai is almost 30 years old, and his parents have asked him many times when he will get married, but he has no savings, let alone a house and a car, which girl would be willing to choose herself...
In the past, I just entered JD.com.,I thought it was an opportunity.,But now it seems,It's too good for what I think.,Since JD.com doesn't need itself.,You can't get what you want here.,It's better to leave early.。
After Jin Yicai thought it through, he submitted his resignation application to the personnel department, but he didn't expect that what he was waiting for was not approval, but the boss Liu Qiangdong.
It turned out that Jin Yicai, as the No. 001 courier, did his best to promote the company, which had long attracted the attention of JD.com's senior management, not to mention that there were many couriers in JD.com who took him as an example.
If JD.com lets Jin Yicai leave today, it will not only lose a loyal employee, but also arouse the suspicion of other couriers:
"Even such a conscientious 001 courier is gone, and we will not have any future if we continue to work at JD.com."
Keep the clouds open and see the moon
When Liu Qiangdong found Jin Yicai, Jin Yicai was very surprised, he felt that he was an ordinary courier and had nothing to say to his boss.
Liu Qiangdong didn't care about Jin Yicai's silence, as early as before Jingdong recruited couriers, Liu Qiangdong had experienced the work of couriers, and he knew a little about the express delivery industry, plus Liu Qiangdong was also born poor and knew the psychology of grassroots employees.
Liu Qiangdong told his story, and his sincere and cordial attitude finally opened Jin Yicai's heart, Jin Yicai sighed, and said that he was nearly 30 years old, but he had no savings, no garage, and no girlfriend.
Liu Qiangdong knew why Jin Yicai wanted to resign, and after thinking for a while, he patted his chest and assured Jin Yicai: "Lao Jin, you will work for another 5 years, and if you can't have a car and a house after 5 years, I will pay for you!" ”
Is the boss's word credible? Jin Yicai thought about it for a night and finally chose to believe.
He did not resign, but worked as conscientiously as in the past, whenever he encountered difficulties, Jin Yicai would always remember the words promised by Liu Qiangdong, and told himself: "Persist for 5 years, I want to buy a house!" ”
Of course, Jin Yicai did not eat the cake drawn by the boss, but from a practical point of view, he knew that even if he resigned, it would be difficult to find a better job than a JD courier.
Is Liu Qiangdong's words credible, Jin Yicai feels credible, not because of Liu Qiangdong's conversation with him that day, but because in the two years since he joined the company, Liu Qiangdong has indeed solved many problems encountered by couriers.
Moreover, Jin Yicai also knows that JD.com was established in 1998 and has been in existence for 13 years now.
The company has been in existence for so long, and its development has been getting better and better in recent years, if couriers really become a hot industry in the future, it would be too stupid to leave at this juncture.
There was hope in his heart, and the customer complaints that he felt tormented in the past became bearable, and Jin Yicai's resignation passed silently.
Soon after, the company launched a new benefit.
It turned out that Liu Qiangdong was inspired by Jin Yicai's resignation and knew that Jin Yicai's distress may also have happened to most of the company's employees.
As a result, he not only increased performance-based pay, but also set holiday pay to triple the usual amount, and he also promoted his commitment to Jin Yicai to more employees, and developed JD.com's internal housing loans.
Seeing the changes in the company, Jin Yicai is more confident in buying a house by himself in 5 years.
A year later, the hard-working Jin Yicai received the "Beyond Self Award" personally awarded by Liu Qiangdong at the staff meeting.
The moment he held the medal, Jin Yicai's eyes were moist, and looking at the envious eyes of his colleagues in the audience, he strengthened his belief in doing his job well.
In 2014, Jin Yicai has been working in JD.com for 5 years, and the company awarded him the "Five-Year Silver Service Award".
At this time, Jin Yicai's monthly salary has reached more than 10,000 yuan, although there is still a gap between buying a house, but he is full of confidence.
During this period, Jin Yicai also met the woman he liked, and formed a family, and lived a happy life.
Soon after, Jin Yicai successfully saved up for a down payment on a house and had a house of his own in Wuxi, and Liu Qiangdong's promise to him came true.
Such an employee who thinks about the company everywhere, Jin Yicai naturally has been promoted many times.
But at that time, JD.com's promotion strategy was to send outstanding employees from the old company to the new company to serve as guides, but Jin Yicai refused because his wife was weak and he didn't want to work in other places.
Today, the number of employees in the courier industry has reached 3 million, and Jin Yicai is still one of the leaders, and he is the first brother of Jingdong Express for ten years, and his salary is also far ahead among couriers.
Today, Jin Yicai is still conscientiously serving the company and customers, and it is by countless couriers like him who stick to their posts that we have our convenient life now.
Write at the end
According to official statistics, the mainland's express delivery business volume has ranked first in the world for eight consecutive years, with an average of 77 express deliveries per person per year.
Express delivery has brought us the atmosphere of hometown thousands of miles away, brought us a variety of styles in a foreign country, and also relieved us when we are anxious.
If there is no express delivery today, our quality of life will be greatly reduced, and all this is indispensable to the hard work of the couriers.
Jin Yicai has been working at JD.com for 14 years, and his efforts have paid off, and Liu Qiangdong's promise has not only been implemented in him, but also in more colleagues.
And reality also proved that his choice was not wrong back then, couriers are a good industry, and JD is a good company.
Whether the company you work for can take off in the future, none of us know, but the life is lived by yourself, and the conscientious work attitude coupled with the boss who knows people well, even if you can't earn millions of dollars a year, you can move towards a better tomorrow step by step.
What do you think about this?