If you are an official of Overwatch 2 and Three Kingdoms, how do you reverse the bad reviews?

The results are good.

Good news: The domestic card game masterpiece "Three Kingdoms", which has a history of 15 years of operation, appeared on the world stage, and began to compete fiercely with the masterpiece "Overwatch 2" owned by Activision Blizzard, the world's largest online video game store.

Bad news: It's a bad list.

To correct, it seems that this is not bad news, so let's count it as two good news.

So, now give a proposition for you to reply——

If you're an Overwatch 2 and Three Kingdoms official, how do you reverse the bad reviews?

In my personal opinion, first of all, the official "Three Kingdoms Killing" should put a correct attitude, don't send you that SP Zhao Yun with the first six yuan (I don't know if I will send it now), and directly replace it with Xu Sheng of the Great Treasure Realm, and guarantee to receive a lot of praise. Then is to change the recharge monthly card design, monthly card VIP users can get the full version of God will trial coupons fifty times a month, God Zhuge Liang God Lu Meng and other old gods will sign in for seven days and give one a day.

As for Overwatch 2, don't worry about your competitive balance, less politically correct design, and more gameplay enhancements. For example, cancel all the displacement mechanisms of Iron Fist, redo Hanzo skills, general attack with single deceleration, skill with AOE deceleration, big move archery full picture dizziness, and then change the "best in the field" to everyone can only see their own "bright performance" to ensure that players are motivated to play and so on.

You see, everyone with a discerning eye knows that I am irresponsible nonsense. The reason is very simple, the reputation of these two games has swallowed to the point of imminent rebirth, which is completely "immortal difficult to save". And this long farewell has begun since "Three Kingdoms Killing" began to launch supermodel warriors who can only be obtained by krypton gold draws, and "Overwatch" began to engage in competitive event balance.

If there really were ifs in the world - if "Three Kingdoms Killing" guaranteed the fun and balance of the warriors' skills, if "Overwatch" did not make so many anti-heavenly design and balance adjustments later, and listened carefully to the voice of the player community, they may not be as "famous" as they are today.

Of course, we often say that "the only experience that mankind has gained from history is that mankind has never gained any experience from history". Whether it's Three Kingdoms or Overwatch 2, there are examples of the successes and failures of countless gaming predecessors – but as a result, they still go down a path that is completely opposite to Gamer Voice.

So, are the game officials so arrogant? Do they have the idea that "no one knows video games better than me"?

Some time ago, you or at least your college roommate played Clash Royale, and there was a similar beta incident in what is now known as the "620 Incident". Even if you're not a long-time fan who has followed Clash Royale for years, you've probably heard of this "incident".

It's hard to imagine which game will take a sharp turn as fast as Clash Royale after the "620 Incident". The operation is like drinking fake wine, in the test version of 620, first cut the card value balance and reduce the treasure chest income reward, and then strengthened the level suppression of pure value, weakened the strategic counter-gameplay praised by players, and even stuffed a huge amount of resource krypton gold gift packs into the mall.

But if you, like me, are a player who has experienced Clash Royale or understood the advantages of Clash Royale, you can see that many of the above operations are not at all like what normal operations would do - boiling frogs still have to use warm water, here is direct oil pan pressure, you said that the operation did not "drink fake wine", I really don't believe it.

But soon, after the player's voice began to spread, the handling of "Clash Royale" was obviously much more reliable than the "big brother" and "second brother" mentioned at the beginning.

After the test version was launched, the player's voice came like a tide, and the official realized that although the response of the small-scale test in the early stage was acceptable, it was also quite a bold behavior to launch a test version with large changes on the full server, so it was like a wine awakening, opening the road to optimization, not only the card values and treasure chest output that players were most concerned about were all called, but also the online card awakening, the game progress was fully synchronized with the international server, and the original update cycle was calculated on an annual basis for Clash Royale, In just a few days after 620, nearly 10 updates and maintenance were carried out, and netizens jokingly called it "diarrhea-style update".

Of course, players will not forget everything about the "620 incident" just because the operator "woke up with fake wine". But as we all know, gamers can have amnesia, and the criterion for determining whether they will have amnesia is only whether the black tea (welfare) served by Jie Ge (official) is authentic enough.

Obviously, the cup of black tea brought up by the operation of "Clash Royale" is really mixed with small ingredients. As early as the "diarrhea update" period, the official gave each player 4 of the highest value Thunder Packs in the game as compensation, and after the Awakening version was updated in early August, players were given free Awakening Card fragments, more than international servers, and hero cards and legendary cards were given to players of different levels. For a game that sells resources and treasure chests as the main income, it has to be said that Clash Royale is to smash pots and sell iron to give out the bottom of the house to the player. Not only that, the official also made a whole wave of flower work when serving tea.

The starting point was at 8 p.m. on August 18, when a package called "Test Test" suddenly appeared on the Clash Royale game store, which contained 80 raffle ticket chest keys that had been on sale, but the price was free. Although it lasted only 30 minutes, it sparked a lot of looting and discussion among players, and everyone speculated that with the official urine sex, this must be a bug in the game.

That night, Clash Royale did not respond to the package, but instead posted a curated handwritten letter directly into the game, saying that he wanted to apologize and send more keys to the player. As soon as the planning handbook came out, the players directly boiled, and some said that "the planning has finally reflected, and it is still conscientious"; Some say that "the official is very generous, and the right to enjoy the weekend is free of spray"; But more players are ridiculing that "the words are too scrawled to understand, and call for planning to practice more words". And the official did not hold it after seeing it, and 30 minutes later, an urgent printed body announcement was issued. The players jokingly called "this wave of players won, art won numbness, only planning cried".

But the official work is not over, along with the wailing of players who did not receive keys, the official soon continued to interact with players in the form of "handwritten announcements" the next week after the announcement, but the number of keys increased a lot.

Watching the "Clash Royale" official calling on players to "teach the official to make pictures" while giving benefits with real money, more and more players are gradually discouraged and begin to interact with the official with the mentality of playing terriers.

Obviously, this time "Clash Royale" officially found a way to "I know the player's heart" - if a cup of black tea cannot make players lose their memory, then a cup every day, this week is delivered, next week is returned, and every week continues to be sent. No, the third week of Clash Royale is back, not only increasing the number of rewards, but also lengthening the time for rewards. Good fellow, live a lot, and the official experience has come out.

After a large number of key benefits that lasted for three weeks, more and more players posted European passports. Of course, because the amount of benefits is too large, after all, normal games are free single draws, occasionally ten consecutive draws, but Clash Royale is at least a hundred draws, players can get at least ten ten consecutive on weekends, even "African players" can make a lot of money.

Obviously, the "handwritten announcement" has become the most correct measure for the operation of "Clash Royale" after "drinking fake wine", and the key gift full of benefits makes players feel the official sincerity, and also ridicules that the official launch of the key will not be for us later, this wave of official in the atmosphere. The formal "handwritten announcement", while showing sincerity, also allows players to feel the official attitude towards the player's voice, and "the game we play, there are really living people operating."

Although the phrase "the game we play, there are really living people running ah" makes me a little "Bengbu", but considering the two "masterpieces" officially mentioned earlier, and some miscellaneous service game officials, this is indeed quite important - video games are usually just controlling the figuration of cold numbers on the screen, but the occasional "human touch" is indeed enough to make players comfortable.

To be honest, service games are completely different from buyout games, the former requires more effort in long-term operation, not the form of buyout "just one dish". If the latter requires longer cooking time and skill, the former needs to serve guests better after it is served.

An example of "one dish"

Typically, the service may be finalized like this. We can imagine a group of people sitting in a well-lit conference room, and one person picks up a remote pen and starts playing a well-made PowerPoint feature. Next, serial numbers, lines of text, and a bunch of expected values identified with percent signs appear on the screen, which are combined into a future game operation plan.

But sometimes, rooms with too much lighting do not have the natural temperature of sunlight, and the cold operation plan is difficult to solve the randomness of people themselves. At this time, the "common feelings" that have been used may become the only way to solve the crisis.

Later, another story of the prodigal son who turned back after drinking fake alcohol was written.

To be honest, as a player or as a media, I don't want to criticize anyone, I just hope that in this highly competitive market, game officials can pay attention to the voice of players. After all, a better ending than a prodigal son looking back is never to live up to it.