With the sound of firecrackers, which symbolize success and hope, several XCMG XE35U mini excavators were successfully delivered at the Thai dealer Khon Kaen branch. At the scene, XCMG sales and service team had close exchanges with customers, and customers expressed high recognition of the product performance and use experience of XCMG excavators.
Handover ceremony
Thailand's complex terrain, changeable climate, frequent drought and humidity, customer demand for excavation machinery is also increasingly diversified. As the "preferred" model for diversified construction, XE35U plays an important role in municipal roads, farmland renovation, small area site loading and unloading and other operating environments, and is one of the most popular small-tonnage products in Southeast Asia.
The overall shape of XE35U adopts tailless design, flexible and versatile, working comfortably in small spaces such as city streets and basements, and the ultra-small turning radius ensures the convenience of construction. The working device has a deflection function, which can be combined with the car's slewing to realize the excavation operation parallel to the wall in a small space, and meet a variety of extreme working conditions of urban excavation construction. The cab can be flipped forward by 35°, and with the fully open rear hood, the whole machine can be overhauled in all directions. In addition, XE35U can also be equipped with a spare hydraulic pipeline, which can realize the quick change of hydraulic and the installation of the breaker, and the adaptability of working conditions is further improved.
The two Thai customers who participated in the delivery ceremony needed to purchase a batch of micro and small excavators due to construction needs, and after in-depth understanding of the XCMG brand, they went to the Khon Kaen branch to put the XE35U into practice. The customer believed that XCMG products were superior in terms of hardware configuration and handling performance, and completed the order signing on the spot.
After the delivery ceremony, XE35U was transported to the customer's site, and XCMG service personnel arrived at the site to train the operator on maintenance and inspection matters, and continue to follow up the customer's experience.
In recent years, XCMG excavator dealer network in Southeast Asia has gradually matured, and the excavator products of each outlet are rich and diverse, adapt to various market needs, have reliable performance, and are deeply loved by customers.
In addition to products, XCMG has also created a professional and efficient after-sales service team, which maintains the equipment at any time, provides customers with full life cycle service guarantee, meets customer needs, and has received many praises.
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