"Hey, is it Master Li?" My 'power supply service' WeChat group saw that there is a problem with electricity can contact you, now my home suddenly has no electricity, please come and help me see..." At 12:20 on August 12, Li Cheng, a grid member of the State Grid Ningyuan County Power Supply Company's Water City Power Supply Station, received a repair call from 3 groups of Ou Chunhua customers in Meigan Village, Shuishi Town, and after hanging up the phone, Li Cheng immediately drove to the customer's home to check.
Coming to Ou Chunhua's customer's home, Li Cheng immediately opened the meter box for inspection, found that the outlet line in the meter box had been burned out, and inspected the electrical equipment such as switch sockets, aging lines, and household appliances in the customer's home, and found that there was a short circuit in the line switch. After taking various safety measures, he began to repair the work, and after about half an hour, he finally eliminated the customer's power failure and restored the power supply.
"Master Li, such a hot day occupies your lunch break, call you over to rush to repair, really thank you so much, come to drink a glass of water, just broke me, I just started the washing machine, the home meter will 'boo' a loud noise, and then began to smoke ..." Ou Chunhua said that the scene that happened earlier still had palpitations. Li Cheng, a member of the Dongfanghong (Yingshan Hong) party member service team, explained the safe electricity use method and precautions to Ou Chunhua in plain language, demonstrated the correct use of electrical appliances by hand, and patiently answered the electricity problems he raised. At the time of saying goodbye, the customer shook the hand of the party member service team member and thanked him again.
Since the beginning of this year, the company has comprehensively carried out the "power supply service, convenient service" WeChat group contact activity, truly integrated "I do practical things for the masses" into the power supply service work, implemented the action in detail, conscientiously practiced the enterprise purpose of "people's electricity for the people", always firmly established the service concept of "you use electricity, I am attentive", performed the duties and missions of electric power people with a down-to-earth work style, and strived to send better services to residents' homes and warmth to residents' hearts. It has been affirmed and praised by the broad masses of the people. (Yuan Chengyong, Li Hongtao)