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Quality service benefits people's livelihood and "recharges" for low-carbon travel

"Mr. Wang, your electric vehicle charging pile is normal, right?" Feel free to contact us if you have any questions. On April 19, the staff of Nanxun Power Supply Branch and Fu Power Supply Institute came to the home of Mr. Wang in Chenta Village to conduct a return visit to the use of the new energy charging pile meter installed by him.

Quality service benefits people's livelihood and "recharges" for low-carbon travel

It is reported that the user purchased a new energy electric vehicle in early March 2022 and applied for a personal charging pile through the online State Grid APP. "New energy vehicles are economical and environmentally friendly, charging is also very fast, I applied for installation through the online State Grid APP after the staff contacted me at the first time, it is really convenient." The efficient service of Hefu Power Supply Station was praised by Mr. Wang.

Quality service benefits people's livelihood and "recharges" for low-carbon travel

In recent years, under the "double carbon" goal, more and more customers have also caught up with the "trend" of new energy, and the demand for private charging pile installation of new energy vehicles has been growing.

In order to respond to the actual power demand of customers in a timely manner, so that customers can enjoy the intimate "one-stop service" without leaving home, Nanxun Power Supply Branch has streamlined the processes and materials required for business through the online installation of personal electric vehicle charging piles, realized the "one-click processing" of online application, and arranged for the manager of the Taiwan District to provide a full set of services of "exploration + installation", which greatly improved the efficiency of power handling.

Since 2018, the company has accepted a total of 1868 items of personal charging pile installation business, and the time required from application to completion of installation has been compressed to the fastest 24 hours.

In the next step, Nanxun Power Supply Branch will continue to implement the service of "doing practical things and benefiting people's livelihood", strengthen coordination with government departments and units such as streets (communities), properties, etc., strive to optimize and improve the charging pile installation business, continuously improve the efficiency of electricity handling, provide multi-faceted high-quality services for new energy vehicle users, make green and low-carbon travel better integrate into the lives of the masses, and draw a new green and low-carbon picture.

Reporter: Zhang Bin

Editor: Jiang Huijia

Editor-in-charge: Gao Yuefei

【Source: South Taihu Lake】

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