Recently, consumer insurance has seen a large number of complaints about the best travel sharing car, and consumer electronics takes you to find out.
Recently, the reporter learned from the consumer insurance platform that the number of complaints about Zhiyou Travel has been rising, and as of press time, a total of 569 complaints have occurred, and the resolution rate is only 4.39%. One complainant told Consumer Electronics that he, like many users of Supreme Travel, wanted to recover the illegal advance payment pledged on the Supreme Travel platform.
On the official website of Zhiyou Travel, the reporter saw that Zhiyou Travel was established in June 2017, and the main body of the company is Shenzhen United Information and Communication Technology Co., Ltd., which is known as a new mobile travel platform that focuses on new energy vehicle smart travel and automobile retail dual-core drive, which is what we call sharing cars. As of January 2021, there will be no updates or updates on the platform.
Under the complaint page of Consumer Insurance Premium Travel, the complainant's rights protection focuses on the difficulty of refunding fees. The reporter also tried to call the 400 phone numbers and WeChat messages left by the platform, but they were unsuccessful.
Some complainants have found the registered address of Zhiyou Travel and found that the building has been empty. There was also a blockage notice on the door of the house that the company was in arrears in rent and utility bills. It seems that this is another runner under the wave of the sharing economy, and the return of illegal pledges is far away.
The reporter saw that since March 2020, many users have complained about the difficulty of refunding to the consumer insurance platform, and just one day before the press release, there are also complaints about similar problems. As one victim of Supreme Travel said, "Bankruptcy is not the reason why you don't refund your money." "Here Consumer Electronics would like to warn all consumers who are or will use shared cars in a responsible manner, travel to check the brand, pay attention to complaints, prevent problems, reduce losses, and rest assured that consumption!"
Today we will also talk about the rise and decline of shared cars, and analyze the causes behind the chaos. Mr. Yuan, a veteran who has worked in the automotive industry for many years, revealed to reporters that the reasons for the rise of shared cars are nothing more than three points.
The sharing economy is the outlet, and capital has entered the game.
The success of sharing bicycles has promoted the "sharing of all things". The emergence of shared cars to fill the travel shortcomings of shared bicycles, in many cases, shared bicycles are only suitable for short distances or leisure to go out to play, but the most critical problem is that if you use shared bicycles can not carry a lot of things, the carrying space is only a basket. The emergence of shared cars just fills this gap.
New energy vehicles "burst" overcapacity, new energy vehicles turned to the shared car industry
In recent years, under the guidance of policies, local governments have been scrambling to lay out new energy vehicle planning projects and added a lot of planning capacity. At Weichai Power's 2021 annual results conference, Tan Xuguang, chairman and CEO of Weichai Group, said that there will be a catastrophic overcapacity of new energy vehicles. He said that in recent years, the new energy industry has been "relatively lively, swarming, disorderly competition", and there are many companies that use the capital market to mix private activities with the capital concept of new energy vehicles, expanding wealth through the capital market, resulting in disorderly expansion of the new energy industry.
It is worth noting that at the scene of the China Electric Vehicle 100 Forum (2022) held a few days ago, Lin Nianxiu, deputy director of the National Development and Reform Commission, also highlighted the issue of new energy vehicle production capacity.
It is understood that the best travel of this "explosion of thunder", its shared car model comes from GAC Trumpchi new energy vehicles. New energy vehicles are not limited, their own production enterprises will also get policy subsidies, in the case of overcapacity into the shared car industry, is undoubtedly an open source road, its production costs have been recovered at the moment of leaving the factory, and may even have a surplus.
Financial leverage has led to weak operations, and the runaway can be expected
"Generally, the company that shares the car is a company that injects capital or wholly owned by the production enterprise, the production cost is controllable, the government subsidy is controllable, they use the car to make a mortgage loan, take another amount of money from the bank, the injection of capital is even more so that they have no worries, the blessing of heavy financial leverage, the operation of the shared car, the profit or not is no longer related to them, which is also the status quo of most shared car companies." One source put it this way.
In recent years, LeoCar, EZZY, Tuge (Togo), Bago Chuxing and other shared car brands have run away and delisted.
In addition to congenitality, what are the practical factors that make sharing cars unsustainable and disappear overnight?
Large investment with low rate of return
The operating company of the car sharing needs to spend tens of millions of dollars to purchase the shared car and invest heavily in the city. The cost is tens of millions of dollars at a time, and users only spend tens or hundreds of dollars to rent a car.
The recycling cycle of shared cars is particularly long, some small companies have limited funds, can not maintain the operation of the company, as soon as the capital chain is broken, these companies will immediately collapse.
Maintenance is too difficult The health condition inside and outside the car is worrying
Some people rent shared cars purely for the purpose of practicing their hands, and driving safety is questionable.
The quality of users is uneven, and violent driving has led to serious damage to vehicles. After some shared cars had punctured tires, the wheel hubs were deformed, and the passengers forced the car to drive on the road, and the vehicle was seriously damaged.
This is also reflected in the hygiene aspects of the car. Some users throw food waste in their cars.
A large number of shared cars were damaged, and the company did not repair and maintain them in time, resulting in the car not being able to be used again.
Lack of innovation in the way of operation The service is not in place to lose users
Car-sharing companies need to innovate in a timely manner and continuously invest costs in order to make the industry always exude new vitality. Many car-sharing companies are still using an ancient set of operating methods to operate, some companies do not return the deposit in time, it is difficult to return the car, and passengers are unwilling to use the shared car after the crisis of trust.