Rolls-Royce is a car brand with British royal pedigree and is the ceiling in the luxury car field. Rolls-Royce's entry into the domestic automobile market is deeply loved by Chinese local tycoons, and many rich people are proud to drive a Rolls-Royce. Unfortunately, the price of Rolls-Royce is too expensive to be seen in small cities.
There is a young man in Zhejiang, Xiao Chen, who registered as a Didi driver, and Xiao Chen spent 120,000 yuan to buy a BYD new energy vehicle in order to run Didi full-time. Xiao Chen registered a Didi account and began to work, but he did not expect that several passengers would cancel for no reason after hitting the bus.
At first, Xiao Chen thought that the passenger's cancellation of the order may be because of the change in the travel plan, and he did not take this matter to heart. Later, Xiao Chen felt more and more strange, why did so many passengers quickly cancel the order after hitting the car? Is there something wrong with your account?
Several passengers did not cancel the order, the passengers did not say a word after getting on the bus, the atmosphere was very delicate, and these passengers actually complained to the driver after getting off the bus. Xiao Chen ran Didi has been complained about 8 times in less than a week, and the Didi platform has a strict deduction system, and the number of orders received by drivers after being complained by passengers will be affected.
Xiao Chen chatted with his peers, other drivers can receive at least 15 orders a day, Xiao Chen every day early and late returns to pick up customers on the road, but he can't receive 5 orders a day. Xiao Chen contacted Didi customer service through the platform, and he wanted to ask the company why he was always complained about for no reason, and now the number of complaints has affected his income.
The staff of the Didi platform told Xiao Chen that the reasons for all passenger complaints are the same, because the models do not match. Xiao Chen couldn't understand that his car was a BYD Qin, why did the model not match the problem? He checked on the Internet and found that there was a mistake when the platform entered the information, and actually changed by BYD Qin to a Rolls-Royce Phantom.
Xiao Chen is driving a BYD Qin in his early 100,000s, but when customers take a taxi, they see a Rolls-Royce phantom. The Price of the Rolls-Royce Phantom is more than 5 million, how can it run Didi? Many passengers feel very strange when they encounter rolls-Royce Phantom when they take a taxi, and passengers are afraid of deception, so they dare not get on the bus at all, and can only cancel the order.
Some passengers did not cancel the order, want to see if they will meet Rolls-Royce, when the driver is in place, the passengers find that they hit a BYD new energy vehicle, many passengers are particularly disappointed, thinking that the driver deliberately filled in the wrong vehicle information, these passengers complained to the driver.
After learning the reason for the passenger's complaint, Xiao Chen wanted to cry without tears, and after the passenger hit the Rolls-Royce, he saw a BYD, the passenger felt that he had been deceived, and Xiao Chen also felt that he was teased by the platform. Xiao Chen fed this information back to the platform, and the staff checked through the background and found that the model was indeed entered incorrectly.
Netizens talked a lot about the incident, and most of them understood the reason why the passengers complained about the driver. Rolls-Royce is the world's top luxury car, how can someone drive a Rolls-Royce to run Didi?
The first reaction of the passengers when they encounter Rolls-Royce when taking a taxi is that they have been deceived, and the passengers will complain to the driver at the first time in order to avoid property damage and to put an end to this deception. This accident was caused by a platform error, and Xiao Chen was really unlucky.
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