With the change of the form of digital products now, some rules seem to have become accepted by default, such as when repairing mobile phones or notebooks, we must pay attention to backing up personal data and then sending them for repair. But just in case... In case this happens, the notebook breaks down before it has time to back up the data, and the notebook needs to be repaired, then do we still have the right to dispose of the data in the notebook? For Apple Notebook users, this issue really should be discussed, because now there are real cases.
Recently, something appeared on the Internet that pushed Apple to the cusp of the storm and also made a lot of people participate in the discussion. Simply put, the motherboard of apple MacBook Pro notebook is broken, the hard disk is good, and the data in the hard disk is important. But because the motherboard and hard disk are integrated design, the official can only replace the whole, which means that the data is also in vain. If you choose a third-party after-sales service, you can repair the motherboard and rescue the data, but you will lose the official warranty. The parties finally chose to let Apple stand in the dock - why can't the official after-sales service handle the hardware and back up my data?
Because the matter has entered the judicial process, we can only wait for the verdict. But some of that logic is interesting. From the perspective of humanized thinking, since Apple has confirmed that the motherboard is damaged after sales, if the user is allowed to simply dispose of the damaged motherboard in order to back up the data before replacing, there should be something logically plausible. But apparently Apple is reluctant to do this, the damaged accessories will be recycled by Apple instead of returning to the user, and the data in the hard disk is gone, resulting in the user can no longer retrieve the data in the notebook, no matter how important it is.
In fact, after using Apple devices for a long time, we will find that Apple attaches great importance to personal data security, but Apple's "attention" is completely different from our actual needs. Apple's understanding of data security is to put data in its own devices and in its own cloud, and Apple officials do not provide the "escape from Apple" option under any conditions. If something goes wrong with the device, the original data in the device is also wiped out. But for users, it is often the device that is not important but the data is very important, which will conflict with Apple's after-sales policy.
This contradiction seems to happen to Apple, but I believe that the Windows system will also encounter it soon. For example, windows 10 and Windows 11 now have BitLocker turned on by default, even if the condition is better than Apple, it is almost impossible to remove the hard disk, it is almost impossible to get the data in the hard disk. Fortunately, BitLocker still has a hand, as long as you remember the long recovery key, your data will eventually be yours. Of course, this is also related to the fact that Windows PCs basically do not cure SSDs on the motherboard.
In fact, whether it is a PC or a MacBook, data management has gone to extremes, either particularly loose or particularly harsh. BitLocker can probably be seen as a change for Microsoft, protecting and providing a way to deal with unexpected situations. So will Apple also come out of the extremes and be a little more human? At present, there is no hope, after all, Apple iCloud, as an important backup means, is already Apple's last tenderness, and it can contribute profits to Apple, from this point of view, Apple will not ask for trouble.